Customer Solution Advisor - Media & Entertainment - Dubai

The Customer Solutions Advisor, Media & Entertainment is a customer facing technical and workflow specialist who helps broadcasters, studios, and media organizations achieve measurable outcomes through Vizrt’s solutions. This role focuses on designing and demonstrating solutions that drive engagement, streamline operations, and deliver creative and business value across broadcast, digital, and cloud first environments.

Rather than focusing on individual technologies, this position connects customer goals to outcomes powered by Vizrt’s end to end ecosystem enhancing storytelling, improving viewer experience, increasing operational efficiency, and enabling innovative production models. The ideal candidate combines strong technical expertise with an understanding of the business of media, helping customers modernize and succeed in a rapidly changing landscape.

Requirements

Customer Engagement & Advisory

• Lead outcome-based discovery sessions with broadcasters, studios, and digital media teams to understand creative, operational, and commercial goals.
• Focus on customer outcomes such as audience growth, workflow efficiency, or production flexibility and design tailored solutions that deliver measurable results.
• Translate customer objectives into value driven solution recommendations supported by clear workflows and metrics for success.
• Act as a trusted advisor to producers, technical directors, creative teams, and executives bridging technical design and business impact.
• Build lasting relationships with key stakeholders to ensure long-term alignment with Vizrt’s innovation roadmap.

Solution Design & Architecture

Demonstrations & Technical Storytelling

Sales Partnership

Cross-Functional Collaboration

Required Experience

Preferred Qualifications

Competencies

Reporting

Location Requirement

Benefits

Across Vizrt, we all work with our shared purpose in mind; to deliver more stories, better told. That is because we believe that stories have the power to impact not just the audience, but the teller as well. A well-crafted and well-delivered story can change the world. We strive and innovate to deliver the best software-defined visual storytelling tools to the world’s storytellers across broadcast, media, public service, enterprise, not-for-profit, education, health, houses of worship, in fact wherever there is a need to educate, entertain or inform. Because that is what stories do, it is why they are important.

4 billion humans see the stories that our customers tell every day. So, for us diversity is not an optional objective, it is a simple reality. Our customers’ customers are diverse, our customers are diverse, Vizrt gains strength from being diverse

It is true that we hold our diversity to be essential, it is something we constantly nourish and pay attention to, but it is not something we take for granted. We do not tolerate discrimination or harassment. We champion inclusion and we value each other’s stories, and we relish their telling

We offer a comprehensive benefits package that includes :

Join our team and take advantage of these benefits while working in a dynamic and supportive environment

Recruitment Process