Job Purpose
- To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction
- To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction
Job Requirements
Education / Certification and Continued Education
Graduate in any disciplineGraduate in any disciplineYears of Experience
5-7 years experience of successfully running a profitable retail store5-7 years experience of successfully running a profitable retail storeEssential Roles and Responsibilities
Functional Roles and Responsibilities
Ensure all Company policies and procedures are implemented and adhered to.Ensure Company Health & Safety standards are adhered to at all times.Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.Analyse stock management information available to ensure sales opportunities are maximised.Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying / Planning are aware of stock related feedback.Recommend, manage and / or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targetsCultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.Prepare and implement stock takes in store in liaison with the Operations team.Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targetsCultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.Analyse stock management information available to ensure sales opportunities are maximised.Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying / Planning are aware of stock related feedback.Prepare and implement stock takes in store in liaison with the Operations team.Recommend, manage and / or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.Establish and maintain effective professional relationships with key business partners.Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant partiesEnsure Visual Merchandising standards are maintained within brand guidelines. ImpAdditional Information