Head of Payment Operations

Overview

RemotePass is a global fintech and workforce management platform that helps companies hire, manage, and pay distributed teams in compliance with local regulations across multiple countries. We work with fast-growing startups and scaleups, partnering closely with founders, executives, and investors to support international growth.

About The Role

We're looking for an entrepreneurial and execution-driven Head of Payment Operations to lead all aspects of RemotePass's fintech stack; including payments, cards, and future financial products. You'll define and implement our fintech roadmap, drive product innovation, manage strategic partnerships, and ensure world-class reliability and compliance.

You'll collaborate closely with Product, Engineering, and Compliance to deliver scalable and efficient financial systems that support thousands of global users and empower our next phase of growth.

Key Responsibilities

• Define and execute the overall fintech strategy, roadmap, and operating model
• Lead fintech product development across payments (pay-ins / pay-outs), cards, and future products
• Build and manage strategic partnerships with banks, PSPs, and fintech infrastructure providers
• Negotiate commercial terms and identify opportunities for innovation and cost optimization
• Develop scalable operations for payment execution, reconciliation, vendor management and risk management
• Partner with Compliance and Legal to ensure adherence to AML, licensing, and regulatory frameworks
• Oversee analytics and P&L across all fintech products; use data to drive performance improvements
• Partner with Product and Engineering to automate processes, launch new fintech capabilities, and improve user experience
• Ensure reliability, resilience, and operational integrity of all payment systems and infrastructure (business continuity, disaster recovery, SLA monitoring)
• Build, lead and mentor the fintech / payments team, set objectives, monitor performance, cultivate a culture of operational excellence, innovation and accountability

Requirements

Benefits

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