DUBAI , United Arab Emirates
About Us :
Alrais Holding is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.
About the role :
We are seeking a dynamic and experienced Branch Manager to lead our team and ensure a world-class dining experience for our guests. The ideal candidate will be passionate about hospitality, possess strong leadership skills, and thrive in a fast-paced environment.
Key Responsibilities :
- Oversee day-to-day restaurant operations, ensuring smooth and efficient service.
- Lead, motivate, and manage a team of staff members, fostering a positive and professional work environment.
- Monitor and maintain high standards of food quality, presentation, and service.
- Develop and implement strategies to improve customer satisfaction, and address any concerns or feedback promptly.
- Manage inventory, order supplies, and ensure proper stock levels to meet operational needs.
- Ensure compliance with health and safety regulations and company policies.
- Prepare and manage schedules for front-of-house and back-of-house staff to ensure optimal coverage.
- Collaborate with the kitchen team to ensure seamless communication between front and back of house.
- Monitor financial performance and assist in budgeting, cost control, and maximizing profitability.
- Handle customer inquiries, resolve issues, and maintain a positive guest experience.
- Train and onboard new staff, providing ongoing coaching and development.
Requirements :
Bachelor’s degree in Hotel Management, Business Administration, or a related field.Proven experience of at least 2years as a Restaurant Manager or in a similar leadership role in the hospitality industry.Strong understanding of restaurant operations, including staffing, inventory management, and customer service.Excellent leadership, communication, and interpersonal skills.Ability to manage multiple tasks and solve problems quickly in a fast-paced environment.Solid knowledge of food safety and health regulations.Strong financial acumen and experience with budgeting and cost control.Ability to work flexible hours, including evenings, weekends, and holidays.A passion for delivering excellent customer service and leading by example.If you’re ready to take the next step in your career and become part of a collaborative and supportive team, we’d love to hear from you. Apply today or send your CV
#J-18808-Ljbffr