IT Support Engineer

Job Position IT Support Engineer Company Name Exeed Industries Key Responsibilities Maintain and support hardware software networks and systems Diagnose and resolve technical issues efficiently Manage Active Directory O backups and security tools Provide user support via phone email and remote access Configure and monitor network devices switches routers firewalls Ensure data security documentation and disasterrecovery readiness What We re Looking For Bachelor s in Computer Science or equivalent 3 years IT support engineering experience ITIL Foundation CCNA required Strong troubleshooting communication and customer service skills Experience with AD Azure AD Windows mobile OS and helpdesk tools Ability to work independently and with crossfunctional teams Arabic proficiency is an advantage