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Senior Beauty Advisor
Senior Beauty AdvisorApparel Group • United Arab Emirates
Senior Beauty Advisor

Senior Beauty Advisor

Apparel Group • United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي

Position Objective :

To represent the brand by maximizing sales through exceptional customer service, extensive product knowledge, and leadership within the store. The Senior Beauty Advisor serves as a role model for junior team members while driving key sales initiatives and ensuring operational excellence.

Key Responsibility :

Product Expertise & Selling

  • Possess in-depth knowledge of various cosmetics products and accessories.
  • Demonstrate excellent makeup application and selling skills to meet customer needs.
  • Provide personalized product recommendations and link specific products to customers' preferences.

Customer Service

  • Identify customer requirements and deliver exceptional customer service that fosters loyalty.
  • Greet customers warmly and assist them in selecting the right products, ensuring an enjoyable shopping experience.
  • Convert window shoppers into buyers by engaging with them proactively.
  • Store Operations

  • Ensure stock is well displayed and laid out according to store standards, contributing to an inviting shopping environment.
  • Maintain vigilance and security in the store at all times.
  • Handle Point of Sale (POS) transactions, including cash, credit card, voucher payments, and issuing receipts or refunds.
  • Tally cash and balance the register at the beginning and end of shifts.
  • Leadership & Brand Representation

  • Act as a brand ambassador, representing the brand with updated product knowledge and professional presentation.
  • Support junior team members by providing guidance and coaching to ensure consistent service standards.
  • Minimize stock loss through proper handling and security awareness.
  • Housekeeping & Visual Merchandising

  • Ensure the highest standards of housekeeping are maintained.
  • Support visual merchandising efforts by adhering to standard layout norms for product displays.
  • Loyalty & Promotions

  • Promote the company's loyalty program to drive repeat business.
  • Stay updated on various brands within the group for cross-selling opportunities.
  • Inventory Management

  • Record inventory movement (inward / outward) and maintain accurate inventory reports.
  • Flexible Scheduling

  • Be available for extended hours during sales or festive periods, as needed.
  • Desired Experience :

    For a Senior Beauty Advisor, the ideal years of experience typically ranges from 3-5 years of experience in the beauty industry, with a strong understanding of cosmetics, skincare products, and customer service excellence. Proven experience in selling beauty products, makeup application, and handling store operations. Experience leading or mentoring junior staff is preferred.

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