Floor Supervisor

The Floor Supervisor is responsible for overseeing the daily operations on the assigned floor or area ensuring smooth workflow highquality service and adherence to company standards The role involves supervising staff managing cleanliness and presentation addressing customer or guest needs and coordinating with management to maintain efficient operations Key Responsibilities Supervise and coordinate the activities of floor staff housekeeping service or retail team Monitor cleanliness presentation and compliance with operational standards Allocate daily tasks monitor progress and ensure timely completion Perform routine inspections and spot checks on work areas or merchandise Assist in resolving customer guest issues and complaints professionally Train and guide new or junior staff in standard procedures Ensure inventory and supplies are maintained at required levels Coordinate with other departments e g maintenance front office warehouse Enforce safety hygiene and company policy compliance Report operational issues and staff performance to the manager Qualifications Experience High school diploma or equivalent diploma or degree in hospitality retail or business is a plus 1 4 years of relevant experience in hospitality housekeeping or retail operations Prior supervisory experience is preferred Strong understanding of service standards cleanliness protocols or retail floor management Proficient in basic reporting and inventory tracking tools