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Hyatt Corporation
Sales Coordinator - UAE NationalHyatt Corporation • Abu Dhabi, AZ, AE
Sales Coordinator - UAE National

Sales Coordinator - UAE National

Hyatt Corporation • Abu Dhabi, AZ, AE
منذ أكثر من 30 يومًا
الوصف الوظيفي

Main Duties and Responsibilities:

Operational:

  • To ensure own knowledge and understanding of Envision is up to date.
  • To develop a good knowledge of Opera front office & reservations systems in order to be competent in checking bedroom & room type availability.
  • Develop and maintain close working relationship with operational departments.
  • Maintain confidentiality on work issues.
  • Provide accurate and timely & handovers to front office complete with rooming list, breakfast vouchers and welcome letters.
  • Liaison with Immigration to obtain necessary visas for the guests.
  • To develop an organized and efficient system for managing administration paper work including records, reports, budgets, traces, follow up and other documentation so as they can be found quickly and easily.
  • To ensure that an accurate and efficient filing system (electronic & manual) is maintained at all times.
  • To exercise due care and professionalism in handling telephone enquiries, and to provide a positive first impression of Park Hyatt Abu Dhabi in the form by adopting customer centered friendly tone.
  • To ensure that all agreements (sales contracts) follow the established hotel policies and procedures and are based on sound commercial judgment.
  • To develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
  • To ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.
  • To organize and coordinate the pre-convention meeting in conjunction with respective sales/convention manager.
  • To review function rooms blocked by you weekly to ensure that all business on the books is “live” and traced, tracked for confirmation.
  • To ensure that changes in product status are reflected with change in the hotel Net Delphi database system, in a timely manner.
  • Liaise with sales account managers on any corporate or group issues and action as required, maintaining communication internally.
  • Work with Sales managers to create positive & professional relationships with clients.
  • To ensure that the catering/convention service team projects a warm, professional and welcome image.
  • Marketing
  • ·Assists to conduct extensive competitor research and maintains excellent Product Knowledge of the Hotel.
  • ·Be aware of community, business, political and social factors that may affect the hotel’s financial performance.
  • Personnel
  • ·Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
  • Administration
  • ·Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times.
  • ·Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.
  • ·Establishes an efficient trace File to ensure that all business booked is properly tracked.
  • ·Assists in consolidating and preparing Sales report.

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Sales Coordinator - UAE National • Abu Dhabi, AZ, AE

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