Overview
Role : AML Alert Manager
Location : Abu Dhabi
Role Purpose
The AML Alerts Manager is responsible for the implementation of the Group-wide (including branches, subsidiaries and ADIB Sudan, Iraq and Qatar) AML / CFT Program and provide Subject Matter Expertise (SME) advice, guidance and input on AML / CFT regulations, including but not limited to writing AML / CFT Policy Procedures and delivering training. The role entails implementing the Group AML / CFT Policies and Procedures, periodic review of the AML / CFT program, owning AML / CFT systems and ensuring breaches of applicable regulations are escalated to the Head of AML & Sanctions and Global Head of FCC on a timely basis.
Key Accountabilities
- The Groups Compliance strategy within the AML / CFT teams remit in GCD and COC to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
- Ensure Group AML / CFT policies and procedures remain updated, relevant and communicated to all stakeholders.
- Implement the AML / CFT program within the Group (including branches, subsidiaries and international locations) to address current AML / CFT risks and remain agile to manage anticipated future AML / CFT risks.
- Keep abreast of related laws, regulations and best practices pertaining to AML / CFT and assess its impact on ADIB Group. For international branches and subsidiaries, work with Head of IBG Compliance and local MLROs to keep the AML / CFT program updated in line with local laws and regulations.
- Monitor all Alerts received from the system; ensure they are comprehensively investigated by the Compliance Operation Center (COC) to achieve conclusive results that comply with local regulations and international best practices.
- Monitor daily, weekly and monthly AML Alert and case inventory to ensure all alert analyses and case investigations are completed within established SLAs and regulatory timeframes.
- Provide effective oversight on COC functions for AML, including team performance, QA results, remediation of failed cases, review of MIS reports, governance participation and remedial actions on identified issues.
- Ensure COC and L3 teams are updated with the latest changes in the regulatory landscape.
- Enhance, review and uplift existing procedures, policies and guidances in line with regulatory requirements.
- Ensure appropriate investigations, reporting and controls are in place for each step of the investigative process workflow.
- Monitor individual and team productivity to ensure alerts are actioned within appropriate timeframes.
- Lead as Subject Matter Expert, coaching Associates and Investigators, providing mentorship and identifying continuing education opportunities, as well as promoting career progression for the business and Level 3 Team.
- Review high-profile AML investigations requiring confidentiality, including terrorist financing, subpoenas and litigation.
- Manage individual performance evaluations throughout the year.
- Ensure all investigations are completed timely and accurately to satisfaction.
- Ensure Level 3 conducts investigations on current or prospective customers and third parties, including background reviews, negative news screening, internet searches and enhanced due diligence.
- Lead the Level 3 AML & CTF Alerts Investigation Team in providing accurate, practical advice to all business and operations on questions and issues.
- Provide SME guidance / input to the business / branches on evaluating AML & CTF risks, escalation to GCD and managing suspicious transactions through Unusual Activity Reports (UAR).
- Ensure appropriate implementation of KPIs for direct reports for Level 3 team.
- Initiate continuous productivity improvements in AML & CTF processes by participating in new technology delivery and collaborating with the COC and L3 teams to identify business process improvement opportunities.
- Provide AML & CTF SME guidance / input on all AML & CTF impacted IT systems.
- Conduct regular meetings with the business, COC and Level 3 to facilitate communications and resolve AML & CTF alerts / cases issues.
- Collaborate with Head of AML & Sanctions Unit and Head of Financial Crime Compliance to develop and maintain a motivated, professionally trained staff, ensuring capacity planning, adherence and improvement in performance and quality standards, and appropriate career development.
- Provide leadership, support, guidance and coaching to the AML & CTF L3 team.
- Assist Head of AML & Sanctions Unit on implementing organizational initiatives and other official matters when required.
- Participate in designing AML system scenarios, rules and algorithms to identify suspicious activities and suggest self-tuning models for a streaming data setting.
Specialist Skills / Technical Knowledge
Professional qualification or industry-recognized certifications / diploma in AML / Compliance fields (e.g., AAMs / ICS / ACFCS / FIBA, etc.).Experience in scoping and managing the implementation of AML & CTF procedures and systems.Experience providing SME input for AML & CTF policies, processes and system ratings.Strong knowledge of UAE Regulations, Rules, International Compliance Standards & Best Practices (e.g., FATF guidance, Basel recommendations).Experience providing AML & CTF advice to all business types and operations representing various relationships.Proven management and leadership skills.Strong knowledge of AML & CTF policy and procedures and ability to communicate with Senior Managers.Analytical / review / assessment skills of bank compliance procedures and IT systems.Ability to balance compliance requirements with business needs and build constructive relationships with peers and seniors.Strong analytical, written and oral communication skills; relationship building.Sound judgment, strong interpersonal skills, ability to multi-task, independence of thought and initiative.Ability to be self-starter and work independently as well as part of a team.Demonstrated leadership and facilitation skills; ability to interact with all functions and levels, including senior management.Ability to prioritize workloads and meet deadlines.Good understanding of banking processes and products; analytical mindset and detail-oriented with good communication and self-motivation.Fluent in English; reading / communication in Arabic is an added advantage.Proficient in MS Office (Word, Excel & PowerPoint).Previous Experience Required
Minimum of 7 years banking experience, of which 5 years should be in Compliance Department of a Financial Institution in a similar role.4 years knowledge and experience in the investigation of white-collar / economic crime (including reactive investigations and proactive strategies).Required Experience : Manager
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