JOB TITLE
Presales Consultant - MS
JOB PURPOSE
Solution Architect responsible for building IT Manage Services Solution
QUALIFICATION
Bachelors of Engg in IT / related fields
LOCATION
Remote / WFH
EXPERIENCE
6+ years of experience in the managed Service Domain
RESPONSIBILITIES
- Understand customer’s IT operations and roll out a business case for Manage services outsourcing with relevant analysis on current operations / model and the ROI over outsourcing.
- Conduct / Participate in customer workshops for demonstrating business cases & managed services model.
- Respond to RFI / RFP received from Sales
- Excellent interpersonal communications and negotiation skills
- Present / Demonstrate Managed Services Solution
- Develop cost effective & scalable delivery models with SLA based support services.
- Develop effort estimates for the proposed managed services solution across delivery models (onsite / offshore-Remote / Hybrid / Shared / Dedicated).
- Ensure the solution proposed is optimally designed for the customer and as per the standard Practice
- Planning and scheduling activities with the Managed Services Program Manager to ensure the success of the projects
- Should have good understanding in service quality.
- must be well versed in IT operations standards such as ITIL
TECHNICAL SKILLS / COMPETENCIES
MANDATORY
Skills & Experience
Presales experience in 1 or more tower - Networks, Digital workplace, Service Desk, Data Center, Storage, Backup, Tools & Automation#J-18808-Ljbffr