Solutions Architect

JOB TITLE

Presales Consultant - MS

JOB PURPOSE

Solution Architect responsible for building IT Manage Services Solution

QUALIFICATION

Bachelors of Engg in IT / related fields

LOCATION

Remote / WFH

EXPERIENCE

6+ years of experience in the managed Service Domain

RESPONSIBILITIES

• Understand customer’s IT operations and roll out a business case for Manage services outsourcing with relevant analysis on current operations / model and the ROI over outsourcing.
• Conduct / Participate in customer workshops for demonstrating business cases & managed services model.
• Respond to RFI / RFP received from Sales
• Excellent interpersonal communications and negotiation skills
• Present / Demonstrate Managed Services Solution
• Develop cost effective & scalable delivery models with SLA based support services.
• Develop effort estimates for the proposed managed services solution across delivery models (onsite / offshore-Remote / Hybrid / Shared / Dedicated).
• Ensure the solution proposed is optimally designed for the customer and as per the standard Practice
• Planning and scheduling activities with the Managed Services Program Manager to ensure the success of the projects
• Should have good understanding in service quality.
• must be well versed in IT operations standards such as ITIL

TECHNICAL SKILLS / COMPETENCIES

MANDATORY

Skills & Experience

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