IT Service Desk Engineer

Location Dubai Duration 6 months of contract Extendable Required Experience 6 years of previous technical IT work experience with System Administration Networking or IT Support roles Previous experience with supporting technical engineering or geoscience applications is preferred Required Competencies Advanced Knowledge of Windows operating systems Knowledge of business applications including but not limited to Microsoft Office Application Suite Adobe and AutoCAD Operating System Deployment Upgrade project experience Desktop and Laptop imaging Experience in a busy technical support environment Knowledge of Active Directory and Systems Disciplined troubleshooting skills Strong teamwork Ability to always follow up on problems with customers to completion Excellent spoken and written English communication skills Proactive customer service attitude SCCM and other Microsoft Technologies Creating users through the domain controller remotely Active Directory DNS Configure DNS for the user DSCP Reserving an IP address Group policy Emails creating new users Configure Outlook for the new user Exchange Question is pop in IMAP Cache mode in Outlook Knows how to disable and enable in Outlook Address book User management Emails supporting VPN Experience in Multifactor Authentication Solutions Process of building new computers Laptops and desktops Windows update ex Windows XP to Windows 7 or 7 to win 10 Configuration of the proxy server Solving the print server issue managing inventory AutoCAD or any other application