Assistant Manager – Field Engineer & Technical ServicesTOTALENERGIES MARKETING UAE L.L.C • Emirats Arabes Unis
Assistant Manager – Field Engineer & Technical Services
TOTALENERGIES MARKETING UAE L.L.C • Emirats Arabes Unis
13 منذ أيام
الوصف الوظيفيDrive Technical Services : Engage with customers to understand their needs and propose tailored technical solutions. This involves regular visits to customer sites to maintain strong relationships and ensure customer satisfaction. Equipment Inspection : Perform detailed inspections of equipment at key customer sites in industries such as Cement, Steel, and Mining. Provide specialized Lubrilog solutions to address specific challenges in these segments. Field Trials : Conduct field trials at various customer locations to demonstrate the effectiveness of premium and new products introduced in the TEMME region. The goal is to offer optimized and cost-effective solutions that enhance customer operations and profitability, following a Total Cost of Ownership (TCO) approach. Lube Audits and Value-Added Services : Carry out comprehensive lube audits, borescope inspections, and other value-added services at customer premises. These services help identify potential issues and recommend improvements to enhance equipment reliability and performance. Innovate Reliability Solutions : Develop and introduce new reliability solutions that prioritize customer needs. This involves staying updated with the latest industry trends and technologies to offer innovative and effective solutions. Product Recommendations : Provide expert product recommendations to both internal and external customers. This includes selecting the right lubricants and greases for specific applications to ensure optimal performance and longevity. Customer Support : Respond to customer queries promptly and assist affiliates, distributors, and sales staff with technical and service-related requests. This ensures that all stakeholders have the necessary support to address any issues or concerns. Training Plan Development : Develop and execute a comprehensive yearly training plan for customers, distributors, and internal staff. This plan should cover essential topics and skills needed to effectively use and maintain lubricants and greases. Meeting Training KPIs : Ensure that the department’s training Key Performance Indicators (KPIs) are met. This involves tracking training progress, gathering feedback, and making necessary adjustments to improve training effectiveness. Service Offering Expansion : Increase the range of service offerings to industrial segment customers in line with yearly objectives and market requirements. This includes identifying new service opportunities and developing strategies to capitalize on them. Revenue Monitoring and Reporting : Monitor the revenue generated from technical services and provide monthly reports on performance. Technical Queries / Trouble Shooting : Correspondence with customers both internal and external. Technical Trainings : Train Internal sales staff, Affiliates, Distributor personnel and Customers. Technical Services : Coordinate with Sales, MSM and Customers. Customer Visits / Service Visits / Field Trials / Inspections : Correspond with Customers and visit customer premises / factories / offices for field trials, service requests and inspections. Market Intelligence : Assist the Market Segment Manager to coordinate with respective teams for gathering market intelligence. Increase revenue from all service offerings including LUBANAC in line with department objectives. Assist MSM to ensure all department objectives are met. Ensure full adherence to the company’s compliance program, encompassing economic sanctions and export control program, anti-corruption and fraud policies, procedures, and the Code of Conduct in all professional activities. Promptly notify the compliance officer / economic sanctions referent to any instances of noncompliance or breaches of economic sanctions or export control that comes to my attention. Any other compliance risks identified during day-to-day activities should also be reported immediately. Strict adherence and compliance towards TEMME HSSEQ Policy, Procedures & specific rules & regulations applicable to the area of activity at all time with high Quality of HSSEQ performance Participate in the training program to acquire HSSEQ knowledge and impart this training to colleagues as and when required by Management. Reporting of near misses, incidents, hazards & injuries to line Manager within the time frame as required by HSSEQ policies and Manuals. Conduct joint safety tours as per annual safety tour plan with follow-up and closure of open points identified during the tours. Participate in the Investigation and analysis of incidents as and when required. Comply with CR-PROC-TEMME-HSE-024 - Light Vehicle Management procedure for TEMME. Strict adherence to HSSEQ requirements with full authority to stop any operation for safety reasons. Demonstrates exemplary conduct, rigor, vigilance, and professionalism regarding HSSEQ in all their activities Participate in 5 levers of sustainability Bachelor of Engineering, preferably Mechanical / Chemical Engineering Lubricants Technical Knowledge, Thermography, Vibration Analysis, Lube Analysis, Grease analysis, Equipment Inspection Proficiency in MS office suite. ICML MLA I / II, Vibration CAT I, Thermography Level 1, ILE Certification (TotalEnergies) Good communication and presentation skills Analytical with the ability to attend to all the details. Self-motivated, creative with good skills for planning and independently carrying out job Comprehensive Technical knowledge on Applications of Lubricants and machinery involved. Experience in delivering technical training is an added advantage. English, level : fluent Minimum 5 years of experience in lubricants industry.
Contexte et environnement
- Internal and external stakeholders.
- Internal Sales Teams, Maintenance Teams at customer sites
- Within the Business Development department
- With the functional departments of TotalEnergies Marketing Middle East, whose expertise is necessary : Sales, Legal, Customer Service, HSSEQ, etc. ...
- With all TotalEnergies direct & distributor teams
- Suppliers such as labs and other service agencies
- Strict implementation of instructions
- The position requires negotiation skills
- Operate in a regulated and competitive market
Activités
CUSTOMER VISITS / SERVICE VISIT / FIELD TRIALS / INSPECTIONS :
TECHNCIAL QUERIES / TROUBLESHOOTING :
TECHNICAL TRAININGS :
TECHNICAL SERVICES :
ACCOUNTABILITIES
Operations
Compliance Objectives
HSSEQ Objectives
Profil du candidat
Qualification
Technical Skills / Soft Skills
Knowledge
Language skills
Experience
Informations supplémentaires
TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.
إنشاء تنبيه وظيفي لهذا البحث
Assistant Manager Field Engineer Technical Services • Emirats Arabes Unis
الوظائف المماثلة
%20Pte%20Ltd)
Lead Field Service Engineer – Turbomachinery & Startups
Elliott Group • , , United Arab Emirates, United Arab Emirates
A leading engineering services provider is seeking a Field Service Engineer based in Abu Dhabi, UAE.This role involves overseeing installation, maintenance, and troubleshooting of compressors and s...أظهر المزيد
آخر تحديث: 19 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Senior Field Service Engineer - Dubai : Lead & Optimize
Everllence • , , United Arab Emirates, United Arab Emirates
A leading engineering company is seeking a Senior Service Engineer in Dubai to lead field service operations.This role involves coordinating installation and maintenance of mechanical systems while...أظهر المزيد
آخر تحديث: منذ أكثر من 30 يومًا • عَرْضٌ مُرَوَّجٌ له
Urgent Hiring for UAE – Field Service Technician, Field Service Engineer & Helper
Horizonhr Consultancy • , , United Arab Emirates, United Arab Emirates
We are urgently hiring skilled and semi-skilled candidates for ongoing UAE projects.Walk-in interviews are being conducted in.
Interested candidates with relevant experience are encouraged to attend...أظهر المزيد
آخر تحديث: 22 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Field Service Tech & Engineer — On‑Site Expert
Horizonhr Consultancy • , , United Arab Emirates, United Arab Emirates
Carry out field service, installation, and maintenance activities (Technician & Engineer).Diagnose issues and support smooth operation of equipment and systems.
Assist technicians and engineers with...أظهر المزيد
آخر تحديث: 22 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Field Service Technician & Engineer — Onsite UAE Projects
Horizonhr Consultancy • , , United Arab Emirates, United Arab Emirates
We are urgently hiring skilled and semi-skilled candidates for ongoing UAE projects.Walk-in interviews are being conducted in.
Interested candidates with relevant experience are encouraged to attend...أظهر المزيد
آخر تحديث: 22 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Field Engineer & Technical Advisor : Switchgear & Transformer
Quest Global • , , United Arab Emirates, United Arab Emirates
A leading engineering solutions provider is seeking a Field Engineer Technical Advisor for high voltage switchgear and transformer projects in the United Arab Emirates.
This entry-level full-time po...أظهر المزيد
آخر تحديث: منذ أكثر من 30 يومًا • عَرْضٌ مُرَوَّجٌ له
MENA Field Services Lead — Offshore / O&G (Remote Eligible)
Bridger Photonics, Inc. • , , United Arab Emirates, United Arab Emirates
A leading environmental technology firm in the UAE is looking for a Field Services Manager to oversee international and offshore operations.
The ideal candidate will have extensive experience in oil...أظهر المزيد
آخر تحديث: منذ أكثر من 30 يومًا • عَرْضٌ مُرَوَّجٌ له
Field Service Technician, Field Service Engineer & Helper
Horizonhr Consultancy • , , United Arab Emirates, United Arab Emirates
Carry out field service, installation, and maintenance activities (Technician & Engineer).Diagnose issues and support smooth operation of equipment and systems.
Assist technicians and engineers with...أظهر المزيد
آخر تحديث: 22 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Expert Nephrologist - Elevate Kidney Care & Outcomes
SearchPlus HR • , , United Arab Emirates, United Arab Emirates
Expert Nephrologist - Elevate Kidney Care & Outcomes SearchPlus HR •United Arab Emirates.A premier human resources consulting firm is seeking a highly skilled Specialist Nephrologist to join their d...أظهر المزيد
آخر تحديث: 19 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Field Service Technician I
Honeywell • , , United Arab Emirates, United Arab Emirates
The purpose of this position is to perform and provide counsel on expert emergency, maintenance, testing, engineering, programming, designing, and start-up technical support across any type of elec...أظهر المزيد
آخر تحديث: 18 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Senior Field Service Engineer – Power Generation
FieldCore • , , United Arab Emirates, United Arab Emirates
A global energy services provider seeks a Lead TFA in the UAE to manage site activities, perform installations, and provide ongoing maintenance for power generation equipment.The position requires ...أظهر المزيد
آخر تحديث: 18 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Operations Leader - Field Services & Quality
Rentokil Initial • , , United Arab Emirates, United Arab Emirates
A pest control service provider is seeking an Operations Officer to manage daily operations and ensure high standards of quality and customer satisfaction.
Responsibilities include coordinating serv...أظهر المزيد
آخر تحديث: 12 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Assistant Manager-Facilities Management Hard Services
Transguard Workforce Solutions • , , United Arab Emirates, United Arab Emirates
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation.Transguard...أظهر المزيد
آخر تحديث: 27 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Field Engineer Technical Advisor Switchgear / Transformer
Quest Global • , , United Arab Emirates, United Arab Emirates
Field Engineer Technical Advisor - Switchgear / Transformer.Field Engineer Technical Advisor Switchgear / Transformer.High Voltage Switchgear (for erection works).
Unpacking of the GIS as applicable.Mat...أظهر المزيد
آخر تحديث: منذ أكثر من 30 يومًا • عَرْضٌ مُرَوَّجٌ له
Field Service Engineer
Elliott Group • , , United Arab Emirates, United Arab Emirates
An excellent opportunity has become available to join Elliott Group as a Field Service Engineer based in Abu Dhabi, UAE.The successful candidate will join our field service operation that covers an...أظهر المزيد
آخر تحديث: 19 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Acoustic Solutions Sales Engineer - Technical & Field Expert
Al Shirawi Group • , , United Arab Emirates, United Arab Emirates
A leading construction and engineering company in the UAE is seeking a skilled sales professional experienced in acoustic products.
The role involves preparing offers, meeting with contractors and c...أظهر المزيد
آخر تحديث: 13 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Senior Technical Services Engineer – Aircraft Reliability
Robinson & Co (Singapore) Pte Ltd • , , United Arab Emirates, United Arab Emirates
A leading aviation services company is seeking a Technical Services Engineer (Mechanical / B1) in Dubai, UAE.The role involves handling aircraft technical defects, monitoring airworthiness directives...أظهر المزيد
آخر تحديث: 21 منذ أيام • عَرْضٌ مُرَوَّجٌ له
Assistant Parts Manager
GALADARI BROTHERS CO. L.L.C • , , United Arab Emirates, United Arab Emirates
The Assistant Parts manager will be responsible for to maintain relationship with retail customers, dealers and other channel customers for promoting and selling parts, lubricants in the assigned t...أظهر المزيد
آخر تحديث: 8 منذ أيام • عَرْضٌ مُرَوَّجٌ له