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Telephone Operator

Telephone Operator

AccorHotelDubai, Dubai, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي
  • Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
  • Handle any guest complaints and / or remarks; provides a response as soon as possible
  • Handle phone calls and forward any messages received for the guest.
  • Record and give wakeup calls
  • Report all telephone defects to the technical department
  • If electronic system is down to record allchargeable calls and post them on the guests invoice
  • Utilizes correct process and procedure when you handling the confidential guest information
  • Take down and relay messages.
  • Qualifications :

    • High school Diploma or equivalent.
    • Excellent communication skills both written and verbal required
    • Excellent organizations skills and ability to find solutions
    • Able to cope with the pressures of a very busy environment
    • Remote Work : No

      Employment Type : Fulltime

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    إنشاء تنبيه وظيفي لهذا البحث

    Telephone Operator • Dubai, Dubai, United Arab Emirates