Channel Team Lead RL UAE National only

Amazon com strives to be Earths most customercentric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want low prices vast selection and convenience Amazon com continues to grow and evolve as a worldclass ecommerce platform Amazons evolution from Web site to ecommerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA The worlds brightest technology minds come to Amazon com to research and develop technology that improves the lives of shoppers and sellers around the world Amazon Operations Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent worldclass customer experience every time We are looking for highpotential flexible innovative and forwardthinking professionals to join our MENA Ops Reverse Logistics team Join the RL Operations team as Channel Team Leader As a CTL you will be responsible for monitoring multiple sites from operations and compliance point of view You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics With customer obsession and a high sense of ownership you will utilize your skills to identify patterns and any disruptions in it You should be able to dive deep scrutinize details and foresee data implications Key job responsibilities Quickly understand the business issues and challenges of Transportation operations identify strengths weaknesses and suggest areas for improvement Map business requirements understand business process study and analyze workflows design solutions and prepare functional specifications Be data driven develop and report performance metrics executive updates forecasting budgeting and analysis to identify potential opportunities for improving Customer Experience Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems Design develop pilot rollout enterprise wide programs around performance improvement cycle time improvement for returns delivery experience financial auditing identification of alternate delivery services etc Daily Work include Monitoring performance of the program daily Action plan to achieve the program targets Managing ramp ups scouting Vendor Management Preparing daily performance summary BASIC QUALIFICATIONS UAE nationals with family book only Experience managing vendors Experience with planning performance metrics and process improvement PREFERRED QUALIFICATIONS Experience in logistics Experience with data analysis