Analyst Business Data Fleet Solution Operations

KEY ACCOUNTABILITIES Performance Monitoring Analysis Develop a comprehensive set of key performance indicators KPIs that accurately reflect revenue performance across various tiers of fleet services customer satisfaction and service adoption for each tier of fleet solutions services Regularly review and update these KPIs to ensure they remain aligned with the evolving business goals and market conditions Implement robust data collection and analysis processes to ensure the accuracy and reliability of KPI measurements Design and create interactive dashboards that provide realtime insights into performance metrics specific to fleet solution service Ensure dashboards are userfriendly and accessible to relevant stakeholders enabling them to track performance against established targets Utilize advanced data visualization techniques to highlight key trends anomalies and areas for improvement in fleet solutions service Conduct indepth analysis of client usage patterns for fleet solutions services to identify trends preferences behaviours and opportunities for growth Use this analysis to pinpoint potential upsell opportunities and develop targeted strategies to maximize revenue from fleet solution services Collaborate with the marketing and sales teams to implement these strategies and monitor their effectiveness QUALIFICATIONS EXPERIENCE KNOWLEDGE SKILLS Minimum Qualification Bachelor s degree in business administration Data Science Marketing Information Technology or a related field Minimum Experience Knowledge Skills 6 years of experience in sales and customer service with least 3 years of experience in Retail Fuel industry KPI Development and Monitoring Expertise in developing and tracking key performance indicators Dashboard Creation Proficiency in creating and maintaining interactive dashboards for performance tracking Competitive Analysis Ability to conduct thorough competitive analysis and provide actionable insights Reporting Skilled in developing detailed reports with clear actionable insights Communication and Collaboration Excellent communication skills and the ability to work effectively with crossfunctional teams Strategic Thinking Strong strategic thinking skills to develop and implement datadriven strategies Attention to Detail High attention to detail to ensure data accuracy and reliability ProblemSolving Strong problemsolving skills to identify and address datarelated issues You will be redirected to the company website to apply for this position