Senior Crew Scheduling Officer

Job Description

Job Purpose :

In this role, you will plan and execute flight crew requirements for all flights, ensuring compliance with relevant regulations and safety standards. You will serve as the primary source for scheduling execution of flight crews and provide daily crewing information to scheduling management regarding crew utilization. This role combines pilot training responsibilities with operational scheduling and involves coordination with the training and flight rostering departments.

Key Duties and Responsibilities :

• Coordinate with Sales, Operations, Services, Cabin Crew, and Technical Departments for daily flight crew assignments; respond promptly to sales inquiries regarding schedule changes.
• Verify that all departing flights have adequate crew assigned, update AIMS with accurate crew data, and run the FRM system.
• Update schedules with the actual timings of crew members' mandatory training and office duties.
• Send precise flight and ground duty notifications to crew via SMS and email; follow up during shift changes to confirm receipt.
• Communicate with crew regarding delays or schedule changes; update crew rosters with relevant indicators such as sick leave or standby status.
• Handle incoming crew requests and forward them to appropriate departments.
• Maintain crew contact, visa details, and upload information into AIMS.
• Coordinate with Ground Operations regarding crew entry requirements and ensure proper documentation.
• Reassign crew members reporting sick, fatigued, or delayed aircraft to other flights or duties.
• Record daily crew duty, rest periods, and flight duty limit extensions in AIMS.
• Maintain crew documentation in AIMS, including passports, visas, and contact details.
• Monitor crew movements to ensure compliance with flight duty limitations per the operations manual.
• Arrange transportation for crew as needed and update AIMS accordingly.

Skills :

Required Experience :

Senior IC

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