Senior Product Owner - AI & ML

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.

We are actively seeking an ambitious professional to join our Group Business Service team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

Responsibilities

• Define and drive the strategic roadmap for AI / ML products aligned with ADCB’s transformation agenda
• Translate Generative AI strategy into prioritized initiatives and scalable solutions
• Lead cross-functional squads to deliver secure, compliant, and high-impact AI capabilities
• Establish enterprise-grade evaluation frameworks for Large Language Models (LLMs) and agentic workflows
• Define key performance indicators (KPIs), return on investment (ROI), and ethical benchmarks
• Integrate observability tools and dashboards to monitor AI performance, fairness, and compliance
• Own and manage multi-squad backlogs. Facilitate agile ceremonies across squads
• Resolve cross-platform dependencies and drive velocity, quality, and value realization
• Act as the primary interface between AI squads and senior business stakeholders
• Translate technical capabilities into business narratives
• Present product vision and impact to executive leadership
• Evaluate emerging AI trends (LLMs, RAG, RLHF, agentic systems). Lead adoption of new tools (LangChain, Pinecone, Azure OpenAI)
• Promote experimentation and contribute to ADCB’s AI community of practice
• Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
• Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
• Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
• Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

Qualifications

What we offer

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions

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