Hostess - Premier Lounge

We are seeking a friendly and professional Hostess to join our team. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

• Greet guests warmly and seat them according to the restaurants floor plan.
• Ensure guest satisfaction by anticipating needs and responding promptly.
• Address guest concerns and complaints ensuring satisfaction.
• Conduct regular table visits to monitor guest satisfaction.
• Handle reservations and cancellations following department standards.
• Communicate any changes to reservations or cancellations to management.
• Preassign tables and ensure special requests are addressed.
• Maintain a clean and organized hostess stand and dining area.
• Ensure tables are properly set and ready for service.
• Monitor the cleanliness and working condition of equipment and supplies.
• Assist staff as needed to ensure smooth restaurant operations.
• Collaborate with restaurant staff to provide optimum service.
• Promote a cooperative and productive working climate.
• Be flexible and rotate within different F&B outlets as required.
• Assist with cashiering procedures and balance transactions.
• Participate in training and other duties as assigned by management.
• Strong communication and customer service skills.
• Ability to handle highvolume periods and anticipate guest needs.
• Detailoriented with a focus on cleanliness and organization.
• Previous experience in a restaurant or hospitality setting is a plus.

Qualifications :

Remote Work : No

Employment Type : Fulltime

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