Senior Security Lead - F5 WAF and Firewall

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES) :

• Scope and Costing structure Large Projects / VIC Customers.
• Review and Approve HLDs and LLDs, Migration Plans.
• Engage with Practice team during Solution phase for large deals.
• Steer Cos, Lead Quarterly SBRs and QBRs.
• Identify areas of Automation.
• Create Business opportunities on active engagements (Tech Refresh, Migrations, EOL / EOS).
• Empower Engineers - Drive Growth Development plans.
• Track, Report and Govern KPIs of all Service Delivery.
• Drive and Manage Internal & External Trainings.
• Assistance and guidance to team in office and field.
• Technical SME leading the Technical team for the technologies listed below in the Competency table.
• Handle Large projects for self and team.
• Deliver Projects within the schedule and budgets.
• Critical customer incidents / breakdowns, troubleshooting them with the team and closure within the agreed service levels.
• Assist & Plan Execution of Health Check services and closure along with the team for AMC customers.
• Conducting trainings for teams & customers.
• Adherence to Process, Policies & Procedures for self and team.
• Maintain and acquire Certifications as per Business Requirements for self and team.
• Escalating and coordinating with SMEs / vendors for critical cases and major implementation related issues.
• Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
• Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportunities.
• Ability to create & review manuals, project & support documents for self and team.
• Ability to lead by example and be able to quickly establish respect of both, team members and external vendors from technical and management perspective. Ability to inspire confidence in users.
• Ability to multi-task, prioritize multiple objectives, initiatives, and requests.
• Self-Starter and able to work independently and as part of the team.
• Must have excellent cross department communication and adept at building relationships with stakeholders.

TECHNICAL SKILLS / COMPETENCIES :

SOFT SKILLS :

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