Job Summary:
We are looking for a well-presented and professional Arabic-speaking Receptionist / Administrative Assistant to be the first point of contact for our company. The ideal candidate will handle front-desk responsibilities, manage administrative tasks, and provide excellent customer service to both Arabic and English-speaking clients. This role requires strong communication, multitasking, and organizational skills in a fast-paced environment.
Key Responsibilities:
·Greet visitors, clients, and staff in a courteous and professional manner.
·Answer, screen, and forward incoming phone calls.
·Manage the front desk and maintain a clean and welcoming reception area.
·Provide basic information to callers and visitors about the company and services.
·Handle incoming and outgoing correspondence (emails, couriers, etc.).
·Schedule appointments, meetings, and manage calendars.
·Maintain office records, filing systems, and documentation (physical and digital).
·Order and manage office supplies and stationery.
·Coordinate with other departments and external vendors as needed.
·Translate simple documents or communications between Arabic and English when required.
·Providing administrative support for internal systems, such as logging customer enquiries, processing orders, generating purchase orders, and issuing invoices using the company’s ERP system (training will be provided).
·Assisting the Finance team with debt collection activities
·Supporting the Logistics department with documentation and administrative tasks as required.
Qualifications:
·High school diploma or equivalent; a diploma or degree in Administration or related field is a plus.
·Fluent in Arabic and English (both spoken and written) — mandatory.
·2+ years of experience in a receptionist or administrative role.
·Proficient in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
·Excellent communication, interpersonal, and customer service skills.
·Well-groomed, presentable, and professional demeanor.
·Ability to multitask, prioritize, and manage time effectively.
RECEPTION/ADMIN SUPPORT • Dubai
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