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Customer Care Representative

Customer Care Representative

Element Fleet ManagementDubai, Dubai, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي

Category : Other

Career Level : Entry Level

Experience : Student

Required Qualification : Strong communication skills

Travel Required : Yes

Salary : 4500 - 6700 CAD

Salary Type : Per Month

Total Vacancies : 35

Skills : fleet management, fleet manager, customer service, customer care representative, support, phone, email, chat, fuel cards, licensing, insurance, focus, resolution, customer experience, team, performance, company, medical, Canada visa, accommodation, feeding, and medical.

Description

Join Element Fleet Management, the world’s leading pure-play fleet manager, and help us redefine customer service in a people-first culture. We're looking for a Customer Care Representative to provide outstanding support to our clients and drivers via phone, email, and chat.

As a Customer Care Representative, you’ll be the first point of contact for clients and drivers, resolving inquiries via phone, email, and chat. You’ll support a variety of services, including fuel cards, licensing, insurance, tolls, and more.

Resolve issues efficiently with a focus on first-call resolution.

Communicate with empathy and professionalism to ensure a superior customer experience.

Collaborate with your team and support administrative tasks as needed.

Maintain performance targets and adhere to scheduled shifts.

The company will be responsible for Visa, Accommodation, Feeding, and Medical.

Interested candidates, please apply immediately.

Job Types : Full-time, Permanent

Job Location : CANADA

Job Specification

Element Fleet (Recruiter) is seeking talented and motivated individuals for the position of Customer Care Representative. The role is based in Dubai - Saudi Arabia. The ideal candidate should have strong communication skills and at least student-level experience. The position requires skills in fleet management, customer service, support via phone, email, chat, and knowledge of fuel cards, licensing, insurance, and customer experience management. This is a full-time, rotating shift job. Salary varies between 4k to 6k CAD per month depending on skills and experience.

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Customer Care Representative • Dubai, Dubai, United Arab Emirates