Sales Supervisor Retail Fashion UAE

Job Requisition ID Established in the s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates Structured into five operating divisions automotive financial services real estate retail and healthcare employing more than 35 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over of the worlds most admired and innovative brands AlFuttaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand responding to the changing needs of our customers within the societies in which we operate By upholding our values of respect excellence collaboration and integrity AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role To provide a high level of customer service through excellent knowledge of products and procedures to rotate through departments as required and assist in all storerelated tasks To assist the Department Manager Store Manager with the general daytoday running of the Department and Store Act as Duty Manager as required To effectively contribute to the achievement of the annual budget What you will do Excellent Customer Service To provide a high level of customer service at all times both internal and external by being aware of the product categories and being able to assist and advise customers professionally Operational Effectiveness Assist the Store Manager with the daytoday Store Operations including opening and closing Duty Management cover and other security aspects To run the department in the absence of the Department Manager if required To be able to train new staff on the Point of Sale POS operation and to be responsible for corrective action at the POS To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted To supervise the receiving and display of goods by the approved procedures when required to ensure products are available for customer purchase When required to assist in other events such as stock take new store openings etc Store Compliance To assist with ensuring compliance with instore procedures about pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing People Development To assist with the training and ensure that Sales Assistants apply the Brand Merchandising Principles at all times ensuring a corporate image is achieved and that the brand has the best possible looking stores in its product category Required Skills to be successful Extensive experience in Sales Marketing and Operations and working in the retail brand management industry specifically in Fashion Sound indepth knowledge of the market brand positioning and trends An understanding of the current economic situation and impacts of potential threats and competitors What equips you for the role Minimum Qualification and Knowledge Education High School Diploma or equivalent Minimum Experience Minimum 2 years of Retail Sales experience preferably in leading or supervising a team JobSpecific Technical Skills required to complete the tasks Good verbal communication skillsSome heavy lifting Ability to stand for a minimum of 8 hoursStrong Customer Service About AlFuttaim Retail AlFuttaim Retail has established itself as one of the leaders in Retail across the Middle East Africa Asia over the past 30 years We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA ACE and Toys R Us in the Middle East and the Inditex Group of Brands Zara Mango Bershka and P B across Asia We are also one of the largest Global partners of Marks and Spencers in both regions with over 75 stores offering both fashion food options Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B Q and we aim to continue to be agile and adaptive to our markets with new launches and further development For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over nationalities across 12 countries Join us today and make a difference