Training Executive - MENA

Direct message the job poster from GAIA RESTAURANTS

Head of Talent @ Fundamental Hospitality | Dubai | Monaco | London | Doha | Marbella

Overview : The Training Executive will be responsible for delivering and implementing training programs across Gaia and our sister venues in the MENA and GCC region. This role is highly hands-on and floor-focused, ensuring that all employees are trained in line with Gaia’s standards of service, brand DNA, and operational excellence.

Responsibilities

• Deliver practical, on-the-floor training in service standards, allergens, menu knowledge, upselling, guest relations, and hospitality etiquette.
• Conduct onboarding sessions for new joiners, ensuring smooth integration into the Gaia culture.
• Provide side-by-side coaching and mentoring to team members during service hours through 1Huddle.
• Create engaging training content such as manuals, videos, workshops and games in 1Huddle tailored to operational needs.

Regional Training

Employee Development & Performance

Programs & Reporting

Qualifications & Skills

Intent & Function

This description outlines the essential functions and core responsibilities of the Training Executive role. Additional duties may be assigned as required by management to support operational and training needs.

Seniority level

Employment type

Job function

Industries

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