Network Engineer

Network Support Specialist - 3 Months Contract

The Senior Field Engineer works within the field engineering team and is responsible for providing technical support to our customers both onsite and remotely. Daily tasks include troubleshooting, implementing changes, and supporting solutions for our clients.

The Network Support Specialist is responsible for resolving customer-reported issues via remote access, including :

• Coordinating hardware replacements.
• Implementing changes on customer networks.
• Opening and collaborating with manufacturer TAC.
• Updating the Ticketing System with case history.
• Ensuring SLA targets are met.
• Maintaining a positive attitude and flexibility to travel.
• Operating autonomously with motivation.
• Having good interpersonal skills.

Language requirements : Fluent / Excellent in English and Arabic.

Additional Requirements

Own a car and have a valid driving license.

Job Skills and Experience

Languages : English; verbal Arabic is an advantage.

Experience :

Advantages include experience with Load Balancers (F5 / ACE), Ciscoworks LMS, Iron Port, Fortigate, Check Point.

Qualifications :

About The Company

New Sourcing International (NSI) is a leading international talent acquisition group established in 1999, operating globally with offices in various countries. We specialize in niche recruitment solutions tailored to specific markets, regions, and industries. Managed by industry professionals, we utilize extensive databases and tools to access passive and active candidates. Our services include recruitment, executive search, outsourcing, contract staffing, and project recruitment, serving a diverse client base worldwide.

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