Front Line Associate

Job Vacancy Front Line Associates We are looking for professional and customerfocused Front Line Associates to join our branches in the UAE This role involves providing exceptional service handling financial transactions accurately and ensuring compliance with AML KYC regulations Key Responsibilities Deliver outstanding customer service at the branch counter Assist customers with remittance foreign exchange and other financial services Handle customer queries and resolve issues promptly and professionally Verify customer documents in line with AML KYC and compliance requirements Support daily branch operations to ensure smooth transactions Maintain accurate transaction records and adhere to company policies Conduct daily cash handling counting and balancing transactions Promote remittance and foreign exchange services to existing and new customers Achieve branchlevel business targets through proactive engagement Conduct marketing activities including branch campaigns promotions and community outreach Build strong customer relationships to encourage loyalty and repeat business Identify opportunities for crossselling and acquiring new customers Collaborate with branch supervisors to implement local marketing strategies Requirements Bachelor s degree Diploma in any discipline Previous experience as a Cashier Teller in a UAE Exchange House or Bank preferred Strong numerical and communication skills Customer serviceoriented with attention to detail Knowledge of UAE AML KYC regulations is an advantage Proficiency in English What We Offer Competitive salary package Career growth opportunities within the organization Multicultural and professional work environment