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Microsoft 365 Support (L2)
Dicetek LLCDubai, Dubai, United Arab Emirates26 منذ أيام
الوصف الوظيفيHandle tickets of post-migration end-user issues of Outlook, OneDrive and troubleshooting over call and remote access. Resolve escalated email routing, connectivity, permissions, and filtering support issues. Monitor backups and perform periodic test restores. Technical experience in Azure Active Directory (AAD), Azure Active Directory Domain Services (AADDS), Azure Kerberos & Azure AD Connect. Managing Windows infrastructure technologies. At least 3 years of related experience in an organization with 1000+ end-user support with strong customer service skills and problem-solving mindset. Fundamental knowledge of : Microsoft Exchange (On premises / Online), Intune- MDM and MAM, Microsoft ATP, Microsoft Active Directory, Azure Active Directory, SSO, Microsoft 365 powers, Microsoft security and compliance, MS Teams Voice. Flexibility to work for extended time and in rotating shift to ensure 24x7 support.
Overview
Join to apply for the Microsoft 365 Support (L2) role at Dicetek LLC .
Key Skills
- Azure, Office 365, Microsoft Security and Compliance, Exchange, Teams, Intune, Active Directory, VMware, SCCM technical support Expertise.
- Power Shell, AD connect, SSO
Key Responsibilities (not Limited To)
Required Qualifications
Seniority level
Not Applicable
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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Support • Dubai, Dubai, United Arab Emirates
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