Head of Private Banking Client Service

A leading financial institution in the United Arab Emirates is seeking a Head of Client Service for their Private Banking division. This leadership role involves managing a team of Customer Service Managers, ensuring a seamless client experience, and collaborating with various departments to optimize services. Responsibilities include overseeing KYC processes, digital client journey management, and addressing client complaints while also driving cross-sales. The ideal candidate will have a strong background in client services and management.

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