Telephone Operator

Job Title Telephone Operator Qualifications Higher Secondary School Equivalent Graduate Requirements Answer incoming calls and direct them to the appropriate departments Handle customer inquiries and provide information professionally Maintain call logs and records of conversations Assist in coordinating internal and external communications Ensure timely followup on messages and requests Maintain a courteous and professional demeanor at all times High School or Graduate qualification Prior experience as a telephone operator or in customer service preferred Good communication and listening skills Ability to work in shifts if required Professional attitude and courteous behavior