Talent.com
Serco
CX Team Leader-ADAC Customer ServiceSerco • Abu Dhabi, AE, S71232
CX Team Leader-ADAC Customer Service

CX Team Leader-ADAC Customer Service

Serco • Abu Dhabi, AE, S71232
منذ أكثر من 30 يومًا
الوصف الوظيفي


Make a difference every day


Your Opportunity

Key Accountabilities:

  • Plan and execute shift plans including break management and the redeployment of staff as and when require

Specific Requirements (What we are looking for in our candidates)

What’s in it for you?

Join Us

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.

إنشاء تنبيه وظيفي لهذا البحث

CX Team Leader-ADAC Customer Service • Abu Dhabi, AE, S71232

الوظائف المماثلة

Claims Processing Team Leader

Allianz Partnersabu dhabi, abu dhabi emirate, United Arab Emirates

Manages routine daily claims administration work.Coordinates workflow and meet deadlines.Give support and guidance on escalated issues, complaints and challenging claims and lead by example.Attends... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Team Leader, Contact Centre - Abu Dhabi

First Abu Dhabi BankAbu Dhabi, Abu Dhabi, UAE

Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices ... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Development and Service Manager

ADIB GroupAbu Dhabi, Abu Dhabi, UAE

To lead and manage end-to-end projects within the call center division ensuring timely and cost-effective delivery while mitigating risks enhancing operational readiness and promoting continuous pr... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Senior Azure Cloud Architect & Delivery Lead

Black Pen Recruitmentabu dhabi, abu dhabi emirate, United Arab Emirates

A leading recruitment agency is seeking an Azure Technical Architect in Abu Dhabi.You will deliver Azure solutions and design customer-driven architectures while mentoring team members.The ideal ca... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Claims Processing Team Leader

Ultimate.aiabu dhabi, abu dhabi emirate, United Arab Emirates

Key responsibilities/What you do.Manages routine daily claims administration work.Coordinates work flow & meet deadlines.Give support and guidance on escalated issues, complaints and challenging cl... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Customer Service Manager - Lead, Train & Elevate CX

ADIB - Abu Dhabi Islamic Bankabu dhabi, abu dhabi emirate, United Arab Emirates

ADIB - Abu Dhabi Islamic Bank is seeking a Customer Service Manager in Abu Dhabi to deliver exceptional customer service.Key responsibilities include leading a team to resolve customer complaints, ... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Team Lead - Escalations

Astra Techabu dhabi, abu dhabi emirate, United Arab Emirates

The Customer Service Team Lead (TL) is responsible for.The TL ensures agents meet performance, quality, and compliance standards while maintaining queue health and customer experience consistency.D... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Lead Mobile Engineer - Crypto Wallets & DeFi

Framework Venturesabu dhabi, abu dhabi emirate, United Arab Emirates

A dynamic technology company in Dubai is seeking an experienced mobile application developer to lead a team of React Native engineers.The role involves designing and building advanced cross-platfor... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Senior Telecom Engineer - Customer POC & Solutions Lead

eMindsabu dhabi, abu dhabi emirate, United Arab Emirates

A leading telecom solutions provider in Abu Dhabi is seeking a Senior Telecom Engineer to drive customer Proof-of-Concept (POC) initiatives and deliver advanced telecom solutions.The role involves ... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Regional Customer Service Transformation Lead

CMA CGMabu dhabi, abu dhabi emirate, United Arab Emirates

A leading shipping and logistics firm is seeking a Regional Customer Service Transformation Project Manager in Abu Dhabi.This role involves managing transformation projects to meet the company's ro... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Service Delivery Lead — ITIL, Global MSP (Malta Relocation)

Black Pen Recruitmentabu dhabi, abu dhabi emirate, United Arab Emirates

A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients.The ideal candidate will have over 7 years of experienc... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

IMEA Customer Service Transformation Lead

American President Linesabu dhabi, abu dhabi emirate, United Arab Emirates

A global shipping company located in Abu Dhabi is seeking a Customer Service Transformation Project Manager.In this pivotal role, you will manage customer service transformation projects intended t... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Fulfillment Team Leader

Majid Al Futtaimabu dhabi, abu dhabi emirate, United Arab Emirates

Fulfillment Team Leader | MAF Retail | Hypermarket UAE.The Fulfillment Team Leader is responsible for the day-to-day execution of fulfillment operations which includes Picking, Marshalling activiti... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Senior Lead, Customer Lifecycle & KYC Management

First Abu Dhabi Bankabu dhabi, abu dhabi emirate, United Arab Emirates

First Abu Dhabi Bank is looking for a strategic leader to drive customer onboarding and CRM systems across Wholesale Banking.This role requires a minimum of 15 years of banking experience, particul... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Senior Complaints & Service Resolution Lead

First Abu Dhabi Bankabu dhabi, abu dhabi emirate, United Arab Emirates

A leading financial institution is seeking a Customer Service Representative in Abu Dhabi.The role involves managing customer service issues, ensuring quality standards, and contributing to team su... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Principal Lead- Customer Lifecycle & KYC Management

First Abu Dhabi Bankabu dhabi, abu dhabi emirate, United Arab Emirates

Its a strategic leadership role responsible for driving the vision implementation and continuous optimization of Customer Relationship Management (CRM) systems and customer onboarding processes acr... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Claims Processing Team Lead - Hybrid Work

Allianz Partnersabu dhabi, abu dhabi emirate, United Arab Emirates

Allianz Partners in Abu Dhabi is looking for a Claims Team Leader to manage daily administration of claims and lead a team effectively.This role requires at least three years of experience in a cus... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Field Service Team Lead, Electrical - Customer Excellence

Schneider Electricmussafah port, abu dhabi emirate, United Arab Emirates

Schneider Electric is seeking a Team Lead for their Field Service Engineering team in Mussafah Port, UAE.This leadership role involves supervising service professionals, ensuring excellent customer... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Installed Base Services Team Lead

Schneider Electricmussafah port, abu dhabi emirate, United Arab Emirates

Join our dynamic Field Service Engineering team as a Team Lead and drive excellence in customer service delivery! We're looking for a passionate technical leader to supervise and empower our field ... أظهر المزيد

 • عَرْضٌ مُرَوَّجٌ له

Terminal Team Leader

Velora Aviationabu dhabi, abu dhabi emirate, United Arab Emirates

The Terminal Team Leader is responsible for providing frontline operational supervision across assigned terminal functions to ensure superior guest experience at all touch points.The role supports ... أظهر المزيد