Service Technician

Mobility is the goal

• You perform all services, call-backs and repairs on customers’ equipment in an efficient, effective, and professional manner to provide outstanding customer service, following the security rules.
• You respond to all call-backs that are assigned in a timely manner and are available for call-back coverage.
• You work in a cooperative and sharing manner with other technicians to provide the highest overall customer satisfaction for the branch.
• You keep the customer informed regarding the condition of their equipment, preventive and corrective repairs, and discretionary repairs or modernisations.
• You comply with all safety policies and requirements of Schindler and the customer.
• You complete all required data inputs in a diligent and honest fashion; these include time reporting, parts usage, and call callback reporting.

Mobility needs you

• ITI or diploma holder, or vocational/technical course certificate holder
• Minimum of two years’ service/maintenance experience in the elevator and escalator industry
• Proven track record in testing and commissioning will be an added advantage
• Must have good communication