Job Purpose
We are seeking a highly organized, detail-oriented, and experienced Administration to oversee the smooth day-to-day operations of our offices and showrooms. This role is crucial in ensuring operational efficiency, service excellence, and compliance with local regulations, while also fostering a collaborative and high-performing work environment.
Duties and Responsibilities :
- Managing day-to-day functioning of offices and showrooms
- Overseeing the set-up of new office and / or office relocations
- Ensuring delivery of all 3rd party services according to SLAs & KPIs, with a strong emphasis on quality, efficiency and cost -cost-effectiveness.
- Participating in the preparation of the administration budget, monitoring financial performance against budget and identifying cost optimization opportunities.
- Preparing and maintaining reports and MIS
- Supporting HR department with onboarding and offboarding, including attending immigration and labor office issues, insurance
- Staying informed on and updating management about new rules and regulations related to labor, immigration, free zone, RTA, DDA, DM, DED etc. issued by local govt. authorities
- Managing building operations, including security, maintenance & repairs at relevant locations
- Drive continuous improvement in service delivery, proactively resolving bottlenecks to maintain smooth daily operations.
- Organizing & planning events and team building activities
- Management of travel desk (visa, ticketing, hotel booking)
- Developing and implementing policies and procedures for areas of responsibility
- Providing adhoc support and assisting in special projects across the department as needed
- Foster a culture of service excellence, ethics & accountability across administrative support teams
Skills required
7-10 years of progressive experience in administrative operations,Proficient in MS Office Suite (word, excel, PPT, outlook)Proven ability to manage vendor relationships & negotiate service contracts.Process mapping and optimisationAbility and commitment to deliver to strict deadlines without compromising qualityA natural aptitude for mathematics and statisticsAbility to think analytically, critically, and logicallyAttention to detail and zero errorQualifications :
Bachelor's degree in Business Administration, Management, or a related field.Professional certifications in Facilities Management, Administration, or Project Management will be an advantage.