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Senior Business Analysis – Dubai, United Arab Emirates

Senior Business Analysis – Dubai, United Arab Emirates

CodeneerDubai, Dubai, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي

Senior Business Analysis – Dubai, United Arab Emirates

The Senior Business Analyst leads a team to undertake the review and analysis of the organisation’s business intentions, services, processes and information needs to identify changes that lead to business improvements.

Department : Project Management

Compensation : AED 21,667 P / M

Responsibilities

  • Enhance business systems by providing accurate information about business needs and priorities.
  • Analyse and consolidate information to develop business cases to support achievement of business objectives.
  • Extract data reports and review information to identify trends, system pain points and opportunities for business improvement across the business.
  • Provide plain language advice on technical issues to non-technical audiences.
  • Work with key stakeholders to identify how changing business requirements may be delivered with existing solutions.
  • Coordinate process improvement test cases, liaising with DSG and client business units, evaluating and reporting on potential process improvement initiatives and instituting systems changes.
  • Develop and use information material such as process descriptions, checklists, templates and guides to assist staff with implementing defined processes.
  • Guide and support team members to provide customer-focused services.

Skills / Experience

  • A bachelor’s or master’s degree in computer science or a related field is a good starting point for this position.
  • Escalate issues, keep informed, advise and receive feedback.
  • Inspire and motivate team, provide direction and manage performance.
  • Mentor, lead and support the team and share information and research.
  • Ensure consistent and coordinated customer services through teamwork and collaboration.
  • Resolve issues and provide solutions to problems.
  • Provide information regarding agency sector-wide rules and standards.
  • Represent the organisation in an honest, ethical and professional way and encourage others to do so.
  • Demonstrate professionalism to support a culture of integrity within the team / unit.
  • Ensure that others understand the legislation and policy framework within which they operate and act to prevent and report misconduct, illegal and inappropriate behaviour.
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    Dubai United Arab • Dubai, Dubai, United Arab Emirates