Lead the Customer Support Team of a Startup

At Mailscale, we're helping businesses to grow and be seen by sending more emails.

We care about customers.

A lot actually.

Our bold vision is to create a 5-star hotel experience for them.

An experience that gets them to feel understood and taken care of.

To achieve this, we need talented leaders just like you : )

Does this excite you?

Tasks

• Lead, hire and manage a support team.
• Develop, implement and improve support strategies and KPIs.
• Maintain & Improve support documentation and processes.

Requirements

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