Operations Executive UFG Last mile, Amazon Now, UFG

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead (UAE) to join a team that redefines fast delivery and helps us build and run this new service for our customers. You will ensure delivery performance and DSP on the road operations and safety.

Key Job Responsibilities

We're seeking a Team Lead for UFG Last Mile Operations in UAE. In this role, you will be responsible for :

• Managing on a daily basis end-to-end last mile operations for a combination of small sites, supervising last mile dispatch operations.
• Meeting customer-facing metrics while maintaining operational / cost targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members and DSP partners, preparing and implementing training and development plans for the DAs.
• Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.

Minimum Requirements

A Bachelor's degree holder with experience in a customer-facing environment, warehousing, logistics, or manufacturing.

Strong communication skills (written and verbal).

Proficiency in MS Excel.

Ability to travel to different stores within UAE.

A self-motivated person with the ability to motivate the associates / team members.

Strong skills, action-oriented, go-getter.

Resourceful to identify the way to get things done using limited resources.

Ability to work under pressure situations.

Ability to work in ambiguous situations and to come out with solutions as per the situations faced.

Good people management skills.

Good analytical and problem-solving skills.

13 years of experience in managing a process and people as a lead.

Knowledge of Lean Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.

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