OBDX Technical Analyst

Overview

OBDX Technical Analyst. Subject Matter expert of the OBDX. Work in partnership with GTB Product Owners, Business Analysts, and other Technology teams. Domain knowledge of Channel banking or similar banking platform. Ability to understand business requirements and translate them to vendor-specific documents. Ability to set up, manage and validate builds from vendors. Engage with the entire product organization with focus on business drivers, anticipate roadblocks, encourage contributions from QA, and address concerns quickly.

Responsibilities

• Perform deployments, measure impacts, gather issue information and coordinate with vendor on issue resolution.
• Analyze system issues, participate in root cause analysis and assist in prioritizing issues.
• Support SIT, regressions, performance tuning and integrations—strategy, scenarios and cases.
• Perform impact assessments of change requests on the implemented product and facilitate production deployments.
• Support business and operations through various testing cycles and adhere to defined vendor SLAs.
• Manage and track OBDX system performance; participate technically and functionally in process optimization.
• Ensure technology projects have approvals from ISG, Technology architecture, hardware sizing and meet all audit controls.
• Coordinate product training for business and operations users.

Qualifications

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