Implementation Manager DSC

Key Accountabilities Main Accountabilities Manages the performance of a team of Implementation Managers and assumes responsibility for their training career development planning and to build and maintain adequate capacity capability across the Implementation Delivery population Actively participates and supports Solution Design and Business Development during the sales process on behalf of Project Delivery RFI RFQ tender stages and negotiation meetings with potential customers Provides input and feedback to Solution Design in terms of the start up and implementation budget processes productivities building specification proposed technologies and any other related topics Proposes innovations and new technologies early on in the sales process cooperates with the Innovations Centre Accelerated Digitalization divisions on new products and ideas which could be incorporated into the business offering Actively drives and supports the inclusion of the OMS standard during the sales process and assists with managing its implementation during the relevant project phases in order to enable a effective start up in accordance with OMS standards Reviews validates and signs off on the Concept of Operation COO and the IT Concept of System IT COS prior to the upload onto the BCA databases Participates and supports the Project Manager during the Peer Review process Participates during the BCA approval process together with the Business IT Project Managers Provides the necessary inputs and comments in order to ensure a smooth transparent approval process Is actively involved in and supports the Project Manager throughout all the respective project phases Define Plan Implement Control Transition Assumes full responsibility for the later part of the Implementation phase as well as the Transition phase with specific focus on the following aspects Ensures in cooperation with the HR PD Lead there is a accurate and achievable Recruitment and Training Plan in place based on and connected to the approved Resource Model Ensures designs manages and leads there is a accurate and achievable User Acceptance Testing UAT Plan in place Ensures designs manages and leads there is a accurate and achievable CRP DILO Plan in place and is executed BEFORE the go live with detailed daily findings corrective recommendations on all identified gaps Ensures designs manages and leads there is a accurate and achievable Transition ramp up Cut Over Plan in place BEFORE the go live Ensures designs manages and leads there is a accurate and achievable Hyper care Plan in place staffed accordingly with the appropriate support expertise and leads this through the agreed Hyper care period Assists the Project Managers with the timely resolution and management of all the projects issues risks and the mitigation contingency plans ensures these issues risks are proactively communicated escalated where required Performs a on site pre Go Live BASICs assessment audit at least one month before the date of Go Live and submits the finding to the Project Manager Site Manager PD Lead Ops Excellence Lead and the Regional Risk Lead Supports the start up of the implementation for the first 23 months including active participation in achievement of agreed customer KPIs delivering site budget financial results and other internal KPIs during the ramp up phase e g safety operational employee related etc Assists with preparing the annual Site Development Plan to improve the overall site maturity performance and productivity during the end of the Hyper care period and before final hand over to the Site Manager Builds strong working relationships and ensures the delivery of appropriate communication to all stakeholders Requirements for the Job A solid understanding of the Supply Chain industry and its Operations is required Operational and Implementation experience in a Supply Chain environment essential Previous Supply Chain Site Management experience essential DePICT project management methodology essential ACT change management methodology essential O2D understanding essential DMAIC process improvement methodology desirable Experience with UAE based stakeholders would be preferable Business operational financial acumen Working in virtual matrix environment Good negotiation influencing communication skills Strong leadership attributes Education Qualification Certification Requirements Supply Chain Operational Management Engineering University degree desirable Professional Project Management certification e g IPMA Level C PMI PMP Prince 2 Practitioner desirable DePICT PM certification essential You will be redirected to the company website to apply for this position