IT Support

IT Support Executive Location Dubai United Arab Emirates Employment Type Parttime Laptop Requirement Candidate must have their own laptop Travelling allowance for client restaurant visits AED Quarterly Remuneration AED AED weekly based on the number of hours worked About the Role As an IT Support Executive at LimeTray you will be responsible for providing onsite technical assistance to clients ensuring smooth installation and operation of LimeTray s software solutions The role involves troubleshooting technical issues assisting with documentation resolving client queries and facilitating cheque collection when required Key Responsibilities Conduct inperson visits to client locations restaurants business units for IT and operational support Install con gure and troubleshoot LimeTray s software solutions on client systems Assist clients with menu modi cations report updates and backend system management Address and resolve technical challenges to ensure seamless client operations Collect cheques and necessary documentation from clients as per company policies Provide technical training and support to clients ensuring smooth adoption of LimeTray s solutions Respond to internal and external queries collaborating with product sales and support teams to resolve client concerns Identify critical IT issues and escalate them for timely resolution Maintain Standard Operating Procedures SOPs and assist in onboarding new team members Track and optimize key operational metrics for e ciency