Installation Engineer - Elevators & Escalators

KONE, certified as a Top Employer in UAE, Qatar, KSA, and Oman, is committed to creating a better work environment through excellent people practices. We prioritize our employees' well-being and foster a workplace that values collaboration, diversity, growth, and efficiency.

The Installation Engineer is accountable for the safe, high-quality, and efficient installation of the KONE solution. Adhering to the agreed scope of work, schedule, and budget, he / she ensures proper site preparation and readiness, leads the installation team, verifies the installation deliverables, coordinates with the builder and other contractors, and ensures readiness for customer and maintenance handovers.

Responsible for following and continually improving standard working methods in adherence to Lean principles. Proactively leads the installation teams to prevent interruptions and ensure smooth installation flow. Serves as the KONE interface with the customer and other stakeholders throughout the installation process, supporting Sales, CSE, and the Project Manager as needed.

Key Responsibilities :

Site supervision :

• Accountable for safety, quality, and productivity during installation and handovers, and for raising and actioning corrective actions to any detected non-conformities.
• Responsible for the use of correct KONE installation methods and tools by the installation team, and for proper risk assessment for parts of the installation where the KONE method is not feasible.
• Responsible for proactive site preparations, site readiness, customer deliverables to KONE, site visits, and audits, including resolution of non-conformities with the customer (supported by the Project Manager as needed)
• Responsible for verifying the site execution plan and field cost management as part of the pre-delivery review, assuming site execution responsibility, and thereafter, installation activities and handovers.
• Responsible for maintaining realistic MS 3c (material delivery to site) throughout the S-plan, and for confirming S-plan milestones 3 – 5z.
• Active support to the Project Manager and the Project Admin for the verification of payment status according to the S-plan concept and contract terms
• Responsible for planning and organizing installation activities, site storage and logistics, and needed resources and tools.
• Requests materials to site (MS 3x), confirms arrival of KONE materials to site (MS 3c), receives other materials and services at the site, and performs Goods Receipt.
• Performs handover to installation team (KONE and subcontractors), clarifying the scope of work, completion date, and other necessary customer milestone dates, as well as target installation hours for own KONE fitters.
• Organizes continuous huddles with the installation team to empower them and proactively prevent interruptions, ensure smooth, continual flow of work on site, with a focus on efficiency and waste reduction.
• Achieves targets for variation sales and change orders during installation, ensures costs attributable to others are claimed and collected.
• Verifies quality of installation and ensures the scope of work is completed. Is accountable for final testing of the equipment and for closing any raised items (tester, customer, third party inspector, as is applicable). Completes a successful handover to maintenance.
• Responsible for quality claims / feedback, time sheet approvals, installation documentation, reporting of installation progress, status, cost accumulation, risks, and managing schedule and other changes.
• Responsible for the management of environmental aspects of the installation (waste and hazardous material handling).

Customer Relationship Management :

People, leadership, and subcontractor relations :

Continual improvement :

Bachelor’s Degree in Engineering

Minimum 5 years of Elevators & Escalators experience with a proven track record in a similar role

Strong leadership skills and the ability to manage teams on-site

Customer-centric with excellent communication skills

Excellent health and safety knowledge is essential for this role.

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