Senior Technical Architect - Salesforce Service & Sales Cloud, AI)

The Firm :

Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.

Requirements

1- Presales Solution Engineering :

• Run discovery workshops to capture current‑state processes and pain points across lead‑to‑cash, case & field service flows.
• Design end‑to‑end architectures spanning Sales Cloud, Service Cloud, Einstein 1 Platform (Copilot, Einstein Studio) and Data Cloud activation.
• Create effort estimates, ROM and SoW inputs; build clickable prototypes and demo orgs showcasing AI‑powered use cases (next‑best action, auto‑summaries).
• Present solutions to business and IT stakeholders, address RFP clarifications, security questionnaires and technical due‑diligence calls.

2-Delivery Architecture & Governance :

3- Practice & People Leadership :

Qualification : 1- Must Have :

2- Nice to have :

Benefits

Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

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