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- Supervise different restaurant operations such as participating in the opening and closing procedure, checking maintenance, and managing shifts.
- Manage and supervise the work of a team to ensure that exceptional customer service is being properly implemented and that the team is achieving defined objectives and standards.
- Plan, organize, and supervise the production of the gelato preparation and presentation process to maintain high quality standards and brand specification.
- Execute Venchi's visual merchandising standards for consistent and appealing shop decorations.
- Implement and monitor hygienic policies and procedures, ensuring strict adherence to health and safety regulations.
- Continuously seek and identify opportunities to improve store performance and profitability within the market.
- Plan, identify, communicate, and delegate responsibilities to team members for the smooth flow of operations.
- Contribute to the preparation and implementation of sales promotions and marketing initiatives.
- Assist the store manager in achieving the store's sales and profitability targets through proactive collaboration.
- Train and motivate the team to ensure that the retail department has the required skills and maximize their potential contribution to the company.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Customer Service, Quality Assurance, and Sales
Industries
Retail and Food and Beverage Retail
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