Team Manager - Mall of the Emirates

Job Details

Your role in the Tiffany Legacy

Since 1837, Tiffany & Co. has always been a company of great innovators who constantly push the boundaries of what's possible with design and influence style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join the Galleria Mall Tiffany & Co. team in Mall of the Emirates, Dubai as a Team Manager.

The Team Manager will support the Store Manager in leading, developing and supporting the sales, operations and security team members to meet and / or exceed commercial targets and elevate the Tiffany store experience. The Team Manager will assume oversight for the store when the Store Manager is absent. You will be a dynamic, attentive and an inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.

Responsibilities

• Effectively coach, guide and support the sales and / or operations of a Tiffany store to orchestrate the client experience that will lead to meeting and / or exceeding Commercial and profitability targets.
• Be a strong, decisive, and collaborative leader who builds a climate of service excellence and leads the team to deliver extraordinary client experiences and partners with the Store Director.
• Be a dynamic and inspiring leader who embodies the LVMH Values. You will cultivate an entrepreneurial spirit, be Creative and innovative and Deliver Excellence in all you do. While at the heart of it all, knowing People make the difference.

Sales Management :

Service :

Talent Management :

Operational Excellence :

Qualifications

Required Qualifications

Preferred qualifications