Responsibilities Perform assigned tasks and escalate issues during highvolume work activity or escalationbased situations Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices This includes information processing packaging shipment and receipt of return for Return Merchandise Authorization RMA devices following all Service Level Agreements SLAs related to RMA warranty process Leverage process knowledge and best judgment to complete tasks with minimal direct supervision Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management IAM tasks Maintains and steward uptodate and accurate logical information within various inventory management systems e g configuration management databases asset management repositories Ensures detailed physical inventory tracking and staging Help to reconcile and report inventory discrepancies Performs destruction of data bearing devices DBD following all Service Level Agreements SLAs and Microsoft policies as necessary Notifies management about ordering stock shortages Escalates any issues to management Comply with security and data management policies Embody our culture and values Required Qualifications High School Diploma AND experience warehouse supply chain in an information technology IT environment inventory management retail warehouse management or a related field Good written and spoken English You will be redirected to the company website to apply for this position
Data Center Technician • United Arab Emirates