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It support وظائف في United Arab Emirates

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It support • United Arab Emirates

آخر تحديث: 4 منذ أيام

Support Engineer

BlackStone eITDubai, Dubai, AE
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BlackStone eIT seeks a proactive and detail-oriented Support Engineer to enhance our growing team.As a Support Engineer, your primary responsibility will be to assist our clients by addressing thei... أظهر المزيد

Corporate IT Sales Executive

Black PearlAbu Dhabi, United Arab Emirates

We are seeking dynamic and results-driven.In this role, you will be responsible for identifying business opportunities, building strong client relationships, and driving sales of innovative IT prod... أظهر المزيد

IT Procurement Lead (Contract)

Le CheneDubai, United Arab Emirates
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We Are Hiring: IT Procurement Lead | Automotive / Mobility Sector (UAE, Contract).Drive IT sourcing strategy across a complex, multi-vendor environment.Le Chene is partnering with a leading organis... أظهر المزيد

IT Customer Support Executive (Hatta)

EmaratechHatta, Dubai, AE
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The IT Support Executive’s role is to ensure proper computer operation so that end users can accomplish business tasks.This includes actively resolving escalated end user help requests in a timely ... أظهر المزيد

IT Specialist

DESERT FACE TRADING LLCDubai, Dubai, United Arab Emirates
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We are seeking a skilled IT Specialist to manage, maintain, and support our organization's network infrastructure, servers, firewall security systems, and printing environment.The ideal candidate w... أظهر المزيد

IT Application Specialist

Experts Plus Recruitment ServicesDubai, Dubai, AE
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This role is primarily responsible for the administration, configuration, support and enhancement of enterprise event-management platforms such as Momentus or similar Event Management / Venue Manag... أظهر المزيد

IT Manager

Parker Connect United Arab Emirates Ajman

Develop and implement the Group’s IT strategy in alignment with overall business objectives.Oversee all IT operations, systems, and networks to ensure high availability, performance, and security.M... أظهر المزيد

IT Desktop Support- Abu Dhabi, United Arab Emirates (Dispatch/On Demand).

Axiom TechnologiesAbu Dhabi, United Arab Emirates

Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate ranging... أظهر المزيد

IT Support Specialist

Dr Nutrition UAEDubai, United Arab Emirates
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We are looking for a skilled and motivated IT Support Specialist to join our team.The ideal candidate will be responsible for providing technical assistance, troubleshooting issues, and ensuring th... أظهر المزيد

IT Support Internship/Apprenticeship

Talents of EndearmentDubai, DU, ae

Talents of Endearment (TalEn) bridges purpose-driven talent with innovative organizations worldwide.Our TEA-IT Academy disrupts traditional tech education by combining experiential learning, mentor... أظهر المزيد

IT MANAGER - Dubai

MP DOMINIC AND CODubai, DU, United Arab Emirates
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Job Summary (in list format):</b><br /> <br /> - Lead and develop the IT department across all business entities, ensuring strong infrastructure and seamless SAP operations.Design... أظهر المزيد

IT Sales Executive

Taj TechnologySharjah, United Arab Emirates
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Taj Technology is a leading Information Technology services company based in Sharjah, UAE.We specialize in providing comprehensive IT solutions to businesses, helping them optimize their computing ... أظهر المزيد

IT Support Engineer | UAE National, Ops Tech IT

Q-Express Documents TransportDubai, ARE

At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online.We hire the world’s brightest minds, offering them an environmen... أظهر المزيد

IT Support Engineer-Part Time

FukuDubai, Dubai, AE
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Job Title: IT Support Engineer—Part Time.Job Type: Contract/Third Party Associate.Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider, comprising Trip.The company enables loc... أظهر المزيد

IT Specialist - Data Analysis

PXGEODubai, Dubai, AE
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PXGEO is an innovative marine geophysical service provider combining the strengths of ocean bottom and towed streamer seismic data acquisition techniques to deliver seamless subsurface imaging for ... أظهر المزيد

IT Support Technician (UAE National)

GSSTech GroupDubai, Dubai, AE
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We are looking for a talented and experienced IT Support Technician who will be responsible to help and maintain Client’s infrastructure and continuity of business operations for Client’s employees... أظهر المزيد

عرض العمل هذا غير متوفر في بلدك.
Support Engineer

Support Engineer

BlackStone eITDubai, Dubai, AE
منذ أكثر من 30 يومًا
نوع الوظيفة
  • Quick Apply
الوصف الوظيفي

BlackStone eIT seeks a proactive and detail-oriented Support Engineer to enhance our growing team. As a Support Engineer, your primary responsibility will be to assist our clients by addressing their technical issues efficiently and effectively. You will play a crucial role in maintaining high customer satisfaction through your expertise and dedication to support.

Key Responsibilities

  • Deliver exceptional technical support to our clients by resolving hardware and software issues.
  • Analyze and troubleshoot technical problems, documenting solutions for future reference.
  • Provide guidance on system configurations, software installations, and updates.
  • Maintain and update support documentation to ensure accuracy and ease of use.
  • Collaborate with product teams to relay customer feedback and suggest enhancements.
  • Participate in team meetings and contribute to continuous improvement initiatives.
  • Train customers on using our products effectively and address any concerns promptly.

Requirements

  • Degree in Computer Science, Engineering, or a related field.
  • A minimum of 2 years of experience in technical support or help desk roles.
  • Proficiency in troubleshooting Windows, Linux, and Mac OS systems.
  • Familiarity with networking concepts and technologies (TCP/IP, DNS, DHCP).
  • Strong communication skills with the ability to convey technical information to non-technical users.
  • Experience with ticketing systems and customer relationship management software.
  • Excellent problem-solving skills and a proactive approach to challenges.
  • Customer-oriented mindset, with a focus on delivering high-quality support.
  • Ability to work collaboratively in a fast-paced environment.
  • General knowledge of cloud services and virtualization is a plus.

Benefits