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It support وظائف في United Arab Emirates

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It support • United Arab Emirates

آخر تحديث: منذ يوم واحد

IT Technical support

CONNECTING 2 WORKUAE

Installing and configuring client computer systems.Responding to client, IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on...أظهر المزيد

IT Technician

Black PearlDubai, United Arab Emirates

Our client is a leading IT Solutions provider seeking a highly skilled.The ideal candidate will possess strong hands-on experience in computer hardware assembly, system configuration, and troublesh...أظهر المزيد

Support Engineer

BlackStone eITDubai, Dubai, AE
Quick Apply

BlackStone eIT seeks a proactive and detail-oriented Support Engineer to enhance our growing team.As a Support Engineer, your primary responsibility will be to assist our clients by addressing thei...أظهر المزيد

IT Application Specialist

Experts Plus Recruitment ServicesDubai, Dubai, AE
Quick Apply

This role is primarily responsible for the administration, configuration, support and enhancement of enterprise event-management platforms such as Momentus or similar Event Management / Venue Manag...أظهر المزيد

IT Manager – Facility Management

PlenaryAbu Dhabi, United Arab Emirates
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The IT Manager is responsible for the overall planning, implementation, management, and continuous improvement of Information Technology systems supporting Facility Management operations.This role ...أظهر المزيد

Senior AWS Cloud IT Support Engineer

NorthBay SolutionsDubai, Dubai, AE
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Job Title: Senior AWS Cloud IT Support Engineer Location: Dubai, UAE (Onsite) Experience: 5+ Years Employment Type: Full-Time Position Overview: We are seeking a skilled Senior AWS Cloud IT Support...أظهر المزيد

IT Manager

Parker ConnectUnited Arab Emirates Ajman

Develop and implement the Group’s IT strategy in alignment with overall business objectives.Oversee all IT operations, systems, and networks to ensure high availability, performance, and security.M...أظهر المزيد

IT Sales Executive

Taj TechnologySharjah, United Arab Emirates
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Taj Technology is a leading Information Technology services company based in Sharjah, UAE.We specialize in providing comprehensive IT solutions to businesses, helping them optimize their computing ...أظهر المزيد

IT Technical Support Engineer

Al Hamad Group of CompaniesSharjah, AE

Job CategoryIT Technical Support Engineer Experience 0-3 Years Job Description having good knowledge of networking ,computer software and hardware components.أظهر المزيد

IT Support Engineer | UAE National, Ops Tech IT

Q-Express Documents TransportDubai, ARE

At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online.We hire the world’s brightest minds, offering them an environmen...أظهر المزيد

IT Specialist

DESERT FACE TRADING LLCDubai, United Arab Emirates
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Job Title: IT Specialist (5–10 Years Experience).Home country experience is acceptable.We are seeking a highly skilled and experienced IT Specialist with.The ideal candidate should possess comprehe...أظهر المزيد

IT SUPPORT ENGINEER

NADIA GLOBALAbu Dhabi

One of our clients in Abu Dhabi is looking for IT Support Engineer.Provide technical support for all IT-related systems and infrastructure both at office and offshore.Install, configure, and mainta...أظهر المزيد

Senior ML DevOps & IT Support

FlatgigsDubai, Dubai, AE
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We are looking for a hands-on Senior ML DevOps and IT Support professional to join our team in Dubai.This is an onsite role where you will help us build, secure, and maintain the critical systems p...أظهر المزيد

IT AUDIT CONSULTANT

Duncan & RossAbu Dhabi, United Arab Emirates
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We are seeking a skilled IT Audit professional (Assistant Manager / Senior Consultant level) to lead and deliver technology and cybersecurity audit engagements.The role involves assessing IT contro...أظهر المزيد

IT Manager & ERP Lead

CaliberlyDubai, United Arab Emirates
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Job Title – IT Manager & ERP Lead .We are seeking a highly skilled and strategic IT Manager & ERP Lead to oversee the organization's IT infrastructure and lead ERP implementation and optimization i...أظهر المزيد

IT SALES

NADIA GLOBALAbu Dhabi

At least 5 years and above experience in the Middle East or UAE as IT Sales Account Manager in the same field company.Proven track record in IT Sales, preferably in software, hardware, or cloud ser...أظهر المزيد

IT Director ( Arabic Speaker )

VisioneersDubai, Dubai, AE
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We are seeking a highly skilled.IT operations, infrastructure, and digital transformation initiatives across multiple entities within the group.The IT Director will be responsible for managing inte...أظهر المزيد

عرض العمل هذا غير متوفر في بلدك.
IT Technical support

IT Technical support

CONNECTING 2 WORKUAE
منذ أكثر من 30 يومًا
الوصف الوظيفي

Responsibilities:

  • Installing and configuring client computer systems.
  • Responding to client, IT support requests.
  • Meeting with clients to diagnose software, networking, or hardware issues.
  • Providing technical support on-site or via remote-access systems.
  • Offering solutions that meet the needs of the client.
  • Repairing hardware malfunctions, software issues, and networking problems.
  • Maintaining good client relations.
  • Tracking and managing work records.
  • Compiling job reports.
  • Updating Help Desk System
  • Preparing BOQ & reports after site visit.
  • Checking for other opportunities when onsite.
  • Decide whether the support service, software or hardware needs adapting to meet the client’s needs.
  • Ask questions to understand customer requirements and close the tickets.
  • Presenting your findings to admin department.
  • Ensure High level of Client satisfaction.
  • Increase Company reputation with quality ontime support & services.
  • Entering, updating & maintaining support details into helpdesk system.

Skills Required:

  • Min 3 years Strong expertise in configuring, installing and troubleshooting – Desktops.
  • Min 2 years Strong expertise in configuring, installing and troubleshooting – Windows Servers.
  • Min 3 years Strong expertise in configuring, installing and troubleshooting – network.
  • Min 2 years Hands on Experience & Good Knowledge on installing and maintaining MS Active Directory, DNS, DHCP and TCP/IP.
  • Min 2 years Hands on Experience & Good Knowledge on Configuring & Maintain basic Routers & Switches.
  • Min 2 years Strong expertise in configuring, installing and troubleshooting – Backup systems & NAS devices.
  • Min 2 years Hands on Experience & Good Knowledge on cabling & network devices.
  • The capacity to work well on your own or in a team.
  • Ability to manage your time and plan your day effectively.
  • Excellent phone & email communication skills.

Requirements:

  • Minimum 3+ Years of overall IT Technical Support experience, in similar role.
  • Good Knowledge of IT Technologies & products.
  • Good Command over English Language is a must.
  • Demonstrated track record of performance and commitment.
  • A sales-focused attitude with a willingness to serve clients effectively.
  • Good knowledge of relevant computer programs and telephone systems.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Good organizational skills.
  • Ability to hit deadlines and work under pressure.
  • Competence in Microsoft Office products.
  • CRM & Help Desk Knowledge.
  • Excellent professional image.
  • Should be presentable.

Optional:

  • Arabic language is added advantage.
  • Certified in MCSE, Cisco/ A+, Storage and ITIL are added advantage.

Job Type: Full-time Salary: AED3,000.00 to AED4,000.00 /month

Experience:

  • IT Support: 3 years (Required)
  • Desktop Support: 3 years (Required)