Mgr وظائف في United Arab Emirates

Every day will bring new and exciting challenges on the job while you Champion and advocate for Enterprise customers within Amazon Web Services be their voice Develop the team responsible for solving technical issues and working directly with AWS engineers to ensure that customer issues are resolved as expediently as possible Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Help Enterprise customers define IT and business processes that work well with cloud deployments Engage with Director and CLevel executives to translate business needs into technical and operational plans Work with AWS executive leadership to influence the product roadmap Provide detailed reviews of service disruptions metrics detailed prelaunch planning AWS Sales Marketing and Global Services SMGS is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services BASIC QUALIFICATIONS Analyze and present operational reviews to customer leadership 4 years managing technical teams in the banking sector 5 years of experience in direct customer engagement with a focus on support to senior executives Vice President and Clevel Must have a track record of effectively managing a technical team PREFERRED QUALIFICATIONS Experience scaling an organization through growth or expansion Previous experience in technical account management business relationship management or consulting Previous experience managing a budget or P L An adaptable communication style that can fit diverse audiences with varying technical backgrounds Proficient in communicating complex ideas either with the written word or in presentations Excellent analytical skills with a track record of achieving balance in innovative thinking with a strong customer and quality focus A degree in an STEM field is a plus an MBA is a big plus Amazon is an Equal OpportunityAffirmative Action Employer Female Minority Disability Veteran Gender Identity Sexual Orientation You will be redirected to the company website to apply for this position