We are seeking a dynamic and talented Waiter / Waitress to join our team in the hotel industry in the UAE. The Waiter / Waitress will be responsible for the following key job responsibilities :
- Report for duty punctually, wearing the correct uniform with name badge and palm pin at all times.
- Gather and transport all supplies needed for the set-up of a function.
- Report any deviations from set standards and procedures to the manager.
- Maintain all operating equipment.
- Keep all service and storage areas safe, clean, and locked.
- Report any complaints, incidents, or irregularities to management.
- Assist in implementing work simplification and necessary changes.
- Be punctual at all times.
- Ensure guests receive the attention they require.
- Behave professionally with staff, managers, and directors.
- Attend to guest needs, complaints, and on-site requests courteously and helpfully.
- Set up and unset function rooms, including table setting, according to standards.
- Perform cashiering and dispense beverages as assigned by Banquet Management.
- Comply with hotel and department policies and procedures.
- Deliver high-standard Food and Beverage service according to departmental standards.
- Communicate difficulties, guest comments, and relevant information to superiors.
- Establish and maintain effective working relationships.
- Maintain knowledge of all F&B services, outlets, hotel services, features, and hours of operation.
- Perform any other duties assigned by hotel management.
- Assist other Food & Beverage outlets during peak times when needed.
Qualifications
Proficiency in reading, writing, and speaking English.Well-presented and professionally groomed at all times.Good communication, customer contact, and problem resolution skills.Basic knowledge of F&B products.Good interpersonal skills and self-confidence.Guest-oriented and service-minded with attention to quality.Team player with strong interpersonal skills and attention to detail.Additional Information
Experience is an asset.Prior experience with related systems is preferred.Strong interpersonal and problem-solving abilities.Fluency in English; additional languages are an advantage.Our commitment to Diversity & Inclusion :
We are an inclusive company committed to attracting, recruiting, and promoting diverse talent.
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