Residence Concierge

We are currently seeking a Residence Concierge to join the front of house team at our prestigious residential property in Dubai. This role is for sister concern of Palazzo Versace Dubai , upholding the same standards of luxury, service, and excellence.

Main Duties / Responsibilities :

Welcome and assist residents and guests with inquiries, service requests, and local area information.

Maintain a professional, organized, and presentable front desk at all times.

Monitor visitor access and enforce building security protocols.

Manage incoming and outgoing mail and packages; coordinate with delivery services.

Work closely with building management, maintenance, housekeeping, and security teams.

Keep accurate records including visitor logs, key logs, service requests, and incident reports.

Support move-in and move-out processes for residents.

Communicate building notices, maintenance schedules, and updates to residents.

Assist in emergencies by following building procedures and guiding residents and emergency personnel.

Candidate Profile :

Experience in concierge or guest service roles (hotel / residential).

Good communication and people skills.

Well-organized, professional, and calm under pressure.

Comfortable using basic computer systems.

Flexible with shifts, including weekends and holidays.

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