Sales Assistant - Sports - Dubai

Overview

Sales Assistant - Sports - Dubai at GMG. The role holder will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.

Core Responsibilities

• Describes product features and benefits; demonstrates the use and handling of the product
• Educates clients on brands quality standards and specifications
• Advises customers on product ranges best suited to their needs; answers customers’ queries to help them make a decision on the purchase
• Provides information to customers on warranties, features, specifications, maintenance and care of products
• Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
• Maintains awareness of new product launches, promotional events and sales
• Achieves sales targets by using sales techniques, up-selling and cross selling
• Ensures promotions and pricing are accurate and in line with company standards and policies
• Computes sale prices and discounts as applicable; maintains sales records
• Receives and processes cash, changes and credit payments and generates invoices and receipts
• Operates as a cashier and is consistently accurate in money handling (if applicable)
• Follows the store’s after sales processes and ensures full adherence to repair / return policies and procedures
• Adheres to loss prevention, inventory controls and standard operating procedures of the company
• Provides assistance in store merchandising in product placement and arrangement
• Ensures the highest standards of housekeeping and grooming etiquettes are maintained in store at all times

Self-Management

Qualifications / Skills

Seniority level

Employment type

Job function

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