Client Solutions Manager - F&B - Global Business Solutions - MENA

About the team

The Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services. Client Solution Managers have a holistic understanding about TikTok's ad products and are humble, dynamic and open for change. You are joining a team of consultants and marketing and self service platform experts, who proactively drive the client’s growth strategy, including upsells, renewals and campaign reactivations. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers, leveraging our unique ad product suite, a unique blend of technical and commercial knowledge.

Responsibilities

• Manage and grow post-sale client relationships with advertisers of all sizes
• Coordinate with ad ops, product, and R&D teams etc., internally to ensure a smooth and successful campaign execution
• Work with internal teams to guide inventory allocation
• Monitor and analyze ad campaigns, and proactively take initiative to improve results - Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
• Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
• Share marketplace feedback and guide our advertising strategy

Minimum Qualifications

Preferred Qualifications

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