Director of Infrastructure and Networks

We are seeking a transformational leader and technical powerhouse to serve as our Director of Infrastructure and Networks In this highimpact role you will architect and drive the strategic vision operational excellence and innovation agenda for our global infrastructure ecosystem across a complex multicloud environment including AWS Azure GCP and ideally Oracle OCI You will be responsible for shaping the direction of enterprise networking cloud integration and infrastructure services enabling business velocity resilience and security at scale We re looking for a superstar who pairs deep technical expertise with strategic acumen operational leadership and a strong business mindset As a key member of the Corporate Technology leadership team you will lead the planning development and optimization of our infrastructure and network landscape You ll drive the successful delivery of critical programs from largescale network and cloud transformations to security modernisation ensuring high availability performance and compliance while managing crossfunctional teams vendor relationships and enterprisewide initiatives Key Responsibilities Strategic Leadership Vision Define and drive a modern infrastructure and network strategy aligned to business objectives and growth priorities Act as the thought leader for enterprise infrastructure continuously assessing and advancing capabilities in cloud networking security and observability Serve as the infrastructure SME to senior leadership enabling strategic decisionmaking through data performance insights and risk analysis Enterprise Infrastructure MultiCloud Management Architect and manage a highly available secure and scalable hybrid cloud environment across AWS Azure GCP and OCI preferred Lead cloud migrations integrations and workload optimisation ensuring performance costefficiency and service continuity Ensure seamless orchestration of compute storage and networking across cloud platforms Disaster Recovery Business Continuity Design and execute robust DR strategies that mitigate risks and ensure business continuity in critical environments Implement backup recovery and high availability plans across systems and services Operational Excellence Performance Engineering Establish and measure KPIs SLAs and uptime objectives to enable proactive monitoring and optimisation Lead performance engineering initiatives to continuously improve infrastructure responsiveness and resilience Implement best practices and governance frameworks for infrastructure management including SDWAN firewalls and network security Maintain detailed and uptodate documentation of IT infrastructure processes and procedures for internal use and audits Ensure that all infrastructure and network configurations are documented to ensure traceability and compliance with internal and external audit requirements Procurement and Budget Management Vendor Management Lead the selection negotiation and management of relationships with technology vendors to ensure the best quality costeffectiveness and alignment with the organization s needs Procurement Process Oversee the endtoend procurement process for infrastructure and network equipment ensuring compliance with internal policies and standards while optimizing costs Budget Control Develop and manage the IT infrastructure and network budget ensuring all expenditures are in line with financial targets and delivering maximum value to the business Cost Optimization Regularly review and assess infrastructure costs identifying opportunities to streamline expenditures without compromising on performance or security Financial Reporting Provide clear and concise financial reporting on infrastructure projects highlighting any variances costsaving opportunities and justifications for overspends Contract Management Manage contracts with technology suppliers and service providers ensuring servicelevel agreements SLAs and performance expectations are met People Leadership Team Development Inspire mentor and develop a highperforming infrastructure and networks team Promote a culture of innovation accountability and technical excellence Champion professional development and succession planning to futureproof the function Continuous Improvement and Innovation Foster a culture of curiosity and critical thinking constantly evaluating emerging technologies and approaches to enhance infrastructure capabilities Proactively identify areas for improvement streamline processes and reduce complexity in the infrastructure landscape Stay abreast of the latest industry trends best practices and technology innovations to drive infrastructure excellence Technical Expertise and HandsOn Experience Demonstrated indepth knowledge and handson experience in the design implementation and support of layered network models at the Access Distribution Aggregation Core and Datacenter locations Proven experience with BGP in an enterprise environment including turnups turn downs filters prefix lists route maps AS prepending and community attributes Handson expertise in Layer 2 protocols including 1s MST RSTP MCLAG VLANs BPDU Filter and Root Guard Indepth knowledge and experience in Layer 3 protocols including OSPF and VRRP Expertise in MPLS including VRFs RVSP LDP VPLS L3VPN MPBGP route targets and route designers Experience in the selection procurement installation and configuration of enterpriseclass routers and switches particularly Cisco or comparable products from other vendors Proven experience in the design implementation and support of enterprise firewalls including security zones policies NAT and DMZ Indepth knowledge and handson experience in 11 wireless principles including channel planning AP placement antenna selection and interference management Expertise in DNS DHCP NTP RADIUS and IPAM Experience with SNMP Syslog monitoring preferably with Datadog or comparable products Strong working knowledge of structured cabling systems network facilities UPS and electrical infrastructure Understanding of transport technologies including dark fibre DWDM TDM and copper fiber What you ll need to succeed Bachelor s degree in Computer Science Information Technology or a related field 15 years of experience in infrastructure and Network support with at least 5 years in a leadership role Proven expertise in observability tools like Datadog including building dashboards setting up alerts and performance monitoring Strong technical background in supporting platforms like Oracle SAP Salesforce MuleSoft and cloud environments AWS Azure GCP Oracle or similar Demonstrated experience in vendor management contract negotiations and strategic partnerships Solid understanding of infrastructure cloud technologies and security principles Strong background in data analytics using metrics to drive operational excellence ITIL certification or equivalent knowledge of service management best practices is preferred Experience in retail is an advantage Managing a business with high volumes and transactions where uptime is crucial and performance is critical You will be redirected to the company website to apply for this position