B&F Nightlife Director

Description

JOB

SUMMARY

Creates

a unique guest experience that draws hotel and non-hotel guests.

Plays a significant role in maximizing financial performance and

attracting hotel and non-hotel guests by understanding the local

market and effectively positioning the outlet. Is heavily involved

with promoting the bar / lounge menu planning maintaining standards

assisting servers on the floor during peak periods and managing

property liquor inventories and controls. Manages Bar / Lounge daily

shift operations and supervision of staff. Strives for high guest

and employee satisfaction while maintaining the operating budget.

Accountable for promoting compliance with legal obligations

professionally and consistently. Determines and implements training

needed to accomplish goals. Strengthens the Food and

Beverage / Culinary team by assisting in other outlets when

needed.

CANDIDATE

PROFILE

Education

and Experience

High school

diploma or GED; 4 years experience in the food and beverage

culinary or related professional

area.

OR

2-year degree from an

accredited university in Food Service Management Hotel and

Restaurant Management Hospitality Business Administration or

related major; 2 years experience in the food and beverage culinary

or related professional

area.

CORE WORK

ACTIVITIES

Taking

an Entrepreneurial Approach to Driving the Bar / Lounge

Business

Understands financial

opportunities by surveying restaurant demand.

Confers with key individuals in the local community to assess

opportunities while identifiying and analyzing

competitors.

Controls purchases and inventory

negotiates prices and contracts develops preferred supplier lists

reviews and evaluates usage reports and takes corrective action as

necessary.

Applies sound revenue management

strategies to secure the right level of business at the most

optimal time to yield maximum

revenues.

Leading

Significant Marketing / Public Relations / Media

Activities

Attracts guests by

developing and implementing marketing advertising public and

community relations programs evaluating program results and

identifying and tracking changing demands.

Owns

bar / lounge related social media posts and public event

communications; monitors social media activity; responds to

comments; analyzes posts / trends; corrects

deficiencies

Creates network of sources to

enable outreach and event opportunities.

Serves

as the primary point of contact for any events or bar / lounge

related community activities.

Interacts with

liquor purveyors and purchases wine beer and spirits for the and

books entertainment and events.

Handles the

set-up and execution of all events to promote a world-class

experience.

Participates in local networking

activities that often take place off-property.

Activates specific brand strategies geared toward the customer

experience.

Managing

Bar / Lounge Operations

Implements

agreed upon beverage policy and procedures throughout the

property.

Manages the bar / lounge in compliance

with all local state and Federal beverage and liquor

laws.

Monitors adherence to liquor control

policies and procedures.

Monitors compliance

with all Bar / Lounge policies standards and

procedures.

Maintains and monitors all

collateral menus and guest touch points such that all are pristine

and free of tears stains and noticeable wear and

tear.

Understands beverage control including but

not limited to : days on hand perpetual inventory bar pars portion

control costs controls beverage potentials mix of sales analysis

for beverage issue & returns food standards and period end

inventory.

Attends pre- and post-convention

meetings as needed to understand group needs.

Comprehends budgets operating statements and payroll progress

reports as needed to assist in the financial management of

department.

Participates in the management of

the departments controllable expenses to achieve or exceed budgeted

goals.

Achieves or exceeds budgeted

goals.

Maintains food handling and sanitation

standards.

Manages inventories according to

budget and business levels.

Assists with

developing menus and promotions as necessary.

Communicates critical information to the Bar / Lounge staff regarding

each event.

Monitors ambiance / atmosphere (e.g.

lighting music table-top etc.) is appropriate for Bar / Lounge

concept positioning time of day etc.

Manages

entertainment and activation process to ensure it is appropriate

for brand

strategy.

Fostering

an Environment that Creates Exciting and Memorable Guest

Experiences

Creates long-term

professional relationships with guest clientele.

Provides and empowers employees to provide excellent customer

service

Interacts with guests to obtain feedback

on product quality and service levels.

Responds

effectively to guest problems and complaints.

Emphasizes guest satisfaction during all departmental meetings and

focuses on continuous improvement.

Provides

feedback to individuals in an effort to improve service

performance.

Reviews comment cards and guest

satisfaction results with employees and takes next steps as

appropriate.

Managing

Human Resource Activities

Supports a departmental orientation program for employees to

receive the appropriate new hire training to successfully perform

their job.

Participates in the development and

implementation of corrective action plans.

Trains staff on liquor control policies and

procedures.

Manages staffing levels to meet

guest service standards operational needs and financial

objectives.

Promotes employee understanding of

expectations and the work.

Actively participates

in the hiring process to identify the right talent to support the

outlets concept.

Provides guidance and direction

to subordinates including setting performance standards and

monitoring performance.

Facilitates the fair and

equal treatment of employees

Solicits employee

feedback utilizes an open door policy and reviews employee

satisfaction results to identify and address employee problems or

concerns.

Monitors employee attendance of

on-going training to understand guest

expectations.

At Marriott International we are

dedicated to being an equal opportunity employer welcoming all and

providing access to opportunity. We actively foster an environment

where the unique backgrounds of our associates are valued and

greatest strength lies in the rich blend of culture talent and

experiences of our associates. We are committed to

non-discrimination on any protected basis including disability

veteran status or other basis protected by applicable

law.

Required

Experience : Director

Key Skills

Bidding,Arabic

Speaking,Fund Management,ERP,Airlines,Corrosion

Employment Type : Full-Time

Experience : years

Vacancy : 1

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